the rex
4 stars
9.5
Wonderful
(677)
4 stars
Updating price...

the rex

4 stars
Riedstrasse 9, 3920 Zermatt, Valais
9.5
Wonderful
677 reviews
Updating price...

Overview

Rating
Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise This smoke-free hotel features a full-service spa, an indoor pool, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free train station pick-up are also pExpedia Group
Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise This smoke-free hotel features a full-service spa, an indoor pool, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free train station pick-up are also provided. Other amenities include a sauna, a hot tub, and coffee/tea in a common area. The rex, Zermatt offers 40 accommodations with minibars and safes. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Zermatt hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
9.5
Wonderful
Based on 677 verified guest reviews

Available rates

Mon 5/19
Tue 5/20

The neighborhood - Downtown

Riedstrasse 9, 3920 Zermatt, Valais

What's nearby

  • Matterhorn Museum3 min walk
  • Zermatt Railway Station12 min walk
  • Zermatt-Matterhorn Ski Resort11 min walk
  • Gornerschlucht20 min walk

Reviews

9.5
Wonderful
677 verified ratings
Wonderful
521
Very good
100
Good
43
Okay
9
Fair
2
Mediocre
0
Poor
2

Summary of reviews

Guests say
Guests rave about the hotel's great location, friendly and helpful staff, and the excellent breakfast options. The cleanliness and amenities, including the spa and wellness facilities, also receive high praise. Some guests noted the comfort of the beds and pillows as areas for improvement, but overall, the experience is highly recommended.
AI-Generated from customer reviews
Service9.5 out of 10
Location9.5 out of 10
Cleanliness9 out of 10
Breakfast9 out of 10
Amenities8.5 out of 10
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All reviews

10
Wonderful
Dr, Mar 2025
Pros (+) The location was perfect! The breakfasts were phenomenal! The grill – a 20 second walk from the hotel had amazing food! I thoroughly recommend the tenderloin steak!!! We use the spa every evening and it was wonderful!
Cons (-) NA
10
Wonderful
Mahsima, Feb 2025
Pros (+) All facilities were decorated with great taste. The spa was amazing. There is a bakery inside the hotel with the most delicious pastry and the bread. The hotel location is close to bars and restaurants. The hotel offers pickup & drop-off from the train station. Highly recommended!
9.0
Wonderful
John, Feb 2025
Pros (+) The view of the Matterhorn from our room was outstanding. Hotel was nice overall, the spa was great, and we enjoyed the breakfast every morning. Location was pretty good, within 10 minutes walking distance of the train station and all three ways to get up the mountain.
Cons (-) Pillows were very flat and awkwardly large, making them pretty uncomfortable. We requested extras but they had the same issue. Rather than one large mattress, we had two twin mattresses pushed together with separate blankets that felt flimsy and cheap. A little confusing considering how much we paid for the room.
10
Wonderful
Bethany, Feb 2025
Pros (+) Amazing. Perfect view. Perfect service. Helpful. Amazing spa. Beautiful.
Cons (-) Nothing. Everything was great!
10
Wonderful
Maria-rose, Jan 2025
Pros (+) The hotel is modern and clean, with the staff being friendly and informative. The hotel's location is perfect - close enough to everything but out of the way if you want some peace and quiet. The view of the Matterhorn for the room does not disappoint! Breakfast is lovely, and there is plenty of selection to choose from. Spa is also well equipped and emaculate. I bought fresh cookies from the bake...
Cons (-) The rooms can be a bit stuffy, so we kept our balcony door open most of the time for some fresh air. Would have also been nice to have some coffee and breakfast tea in the room, rather than herbal only teas but that is preference.
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10
Wonderful
Jingbo, Jan 2025
Pros (+) People are friendly
10
Wonderful
Paul, Oct 2024
Pros (+) The Rex attention on details of making the whole experience of Switzerland Alp hospitality is spotted on! The Rex not only give me the lux but also comfort and friendliness!
10
Wonderful
Christian, Oct 2024
Pros (+) Incredibly friendly and helpful staff. Great breakfast, great cocktails and nice spa! Thank you for an amazing weekend!
9.0
Wonderful
Alexander, Oct 2024
Pros (+) Amazingly friendly and helpful staff. Room was very nice and exceeded expectations. Good value for money. Breakfast was very nice as well.
10
Wonderful
Leonardo, Oct 2024
Pros (+) Very silent location, not too far from the main street Amazing staff ( I really mean it, Sofia and Alizé made the stay perfect) Very comfortable room
Cons (-) Nothing

Amenities

  • Indoor pool
  • Spa and wellness center
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Shuttle service (free)
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.