reStays Ottawa
4 stars
9.1
Wonderful
(296)
4 stars
Updating price...

reStays Ottawa

4 stars
101 Queen Street, Ottawa, ON K1P 5C7
9.1
Wonderful
296 reviews
Updating price...

Overview

Rating
The new normal in luxury located in the heart of the Ottawa business district and steps from the restaurants, shops, festivals on the iconic Sparks Street. reStays Ottawa is the perfect home away from home for any multi-night or extended stays.
Rating
9.1
Wonderful
Based on 296 verified guest reviews

Available rates

Sun 5/11
Mon 5/12

The neighborhood - Centretown

101 Queen Street, Ottawa, ON K1P 5C7

What's nearby

  • The Astrolabe Gallery3 min walk
  • National Arts Centre4 min walk
  • Confederation Square4 min walk
  • Downtown Ottawa5 min walk
  • First Baptist Church6 min walk
  • Statues of the Famous Five6 min walk
  • Rockcliffe Yacht Club3 min walk
  • Ottawa Public Library4 min walk
  • National War Memorial4 min walk
  • Canal Rideau Memorial5 min walk
  • Currency Museum6 min walk
  • Confederation Park7 min walk

Reviews

9.1
Wonderful
296 verified ratings
Wonderful
207
Very good
45
Good
19
Okay
0
Fair
13
Mediocre
3
Poor
9

Summary of reviews

Guests say
Guests generally loved the hotel's great location and cleanliness, with many mentioning the convenience of nearby attractions and amenities. However, some guests faced issues with service, particularly regarding deposit returns and staff responsiveness.
AI-Generated from customer reviews
Cleanliness10 out of 10
Location10 out of 10
Service3 out of 10
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Score by provider

All reviews

8.0
Very good
Adrienne, Apr 2025
Pros (+) We really enjoyed having a studio for a few days in the center of the city. We were able to do laundry and cook a meal. the kitchen is very new, so we made some suggestions as to more equipment. Staff were super friendly and we loved the studio layout.
Cons (-) We had bay windows that looked across to other studios over a courtyard. It meant the room didn't feel very private, and we kept the blinds drawn, so kinda dark.
10
Wonderful
Fernandes, Mar 2025
Pros (+) Easy check in due to an amazing front desk staff. Luxury feel hotel, at a great price.
9.0
Wonderful
Adrienne, Feb 2025
Pros (+) Clean, practical, access to amenities, great location and great value for price.
Cons (-) View into a courtyard facing other apartments.
9.0
Wonderful
Stephen, Feb 2025
Cons (-) One thing i don't like is the window blink do not block the light in the night and morning.
10
Wonderful
David, Feb 2025
Pros (+) We really like the hypoallergenic rooms, and we have stayed there half a dozen times planning to return. A special shout out to the persons at the front desk and the general manager for making our stay very memorable!
10
Wonderful
Galina, Jan 2025
Pros (+) This is absolutely exceptional property with modern clean comfortable suites in the heart of Ottawa!
Cons (-) Parking is expensive at 38CAD/night
5.0
Fair
Yura, Jan 2025
Pros (+) The location is great. Lots of attractions and food options nearby. Walkable distance from the hotel.
Cons (-) The shower water took forever to become hot. And the water pressure was so low. The deposit you pay when you check in which is $300, it takes them so long to return it to you. Usually other hotels return the deposit upon check out but here I guess not because I still havent got my deposit back. I contacted them about it but nobody responded it too.
3.0
Poor
Salman, Jan 2025
Pros (+) Location
Cons (-) The cleaning services only available if you stay more than 5 days The noise isolation between the rooms is poor
9.0
Wonderful
Olha, Jan 2025
Cons (-) The plates and cups were not clean enough.
10
Wonderful
Erin, Dec 2024
Pros (+) Close to the Rideau Centre and Market. Room was exceptional. This was the 2nd time staying here and its our favourite in Ottawa. THis is a perfect spot for companies to use when having people stay in the city for multiple days.

Amenities

  • Fitness center
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Free toiletries
  • Meeting/Banquet facilities
  • Internet

Things to keep in mind

Check-in: From 4:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.