All reviews
- great location, close to the beach - nice playground for children - spacious rooms - friendly staff
- food quality and variety were below expectations. Having visited several hotels in Bulgaria, this one had the most limited selection. The same dishes were repeated daily, mostly fried food, despite promises of themed nights that didn’t really deliver; - the coffee was by far the worst I’ve ever had; - water issues in the morning – either very low pressure or no water at all, which was quite frus...Read more
Fabulous place! Very clean, lovely rooms, pool area was great. The food and drink was great value.
Nothing
The stuff were very nice and the entire hotel was very clean
Clean and well equipped room, every day clean the room and change towels. Many different activities around outdoor pool ( water polo, darts, table tennis, archery ). Tasty and varied food and good choice of drinks. I especially enjoyed an outdoor activities ( thank you Mimi, you are the best!).
The only thing I didn’t like was that the hotel allows smoking in too many areas. The bartenders at the pool bar could be more polite and smile sometimes.
Literally everything from the moment we entered the standard of customer service provided was second to none, that’s from the bar staff, front desk, catering staff etc. they all went above and beyond, we enjoyed our stay at Ihot@l that much that we have already planned another trip back to Sunny Beach next year and we will be staying at this hotel. 10/10
Nothing everything was Brilliant.
Indoor pool , staff , clean , price
The food and drinks . Also the water temperature of the outdoor pool was to cold
Lovely staff, nice and clean rooms, very good food. Breakfast more or less the same but not lunch and dinner
Not direct access to the beach although very close
All
Hight price for massage
Everything, especially the location, staff and activities.
We couldn’t find anything we didn’t like.
Breakfast is good. They have pancakes every morning. And the rest of the food is good enough for everyone. The pool is great and for all ages. 4 pools in total: 0.3 m, 0.65 m, 1m, and the big pool with 1.25m, 1.5m. Ping-pong tournament and water polo every day. Also other activities are present along the day with their animators.
1. The pool bar is very crowdy. They don't bring another waiter when the queue is long. 2. I knew from the beginning there's no free parking available, but 10 euros per day is too much. For 9 nights I paid 177 levs.