All reviews
Everything was perefct the decor being all serax and the toiletries being le labo you know the standards are high and on trend , food is and amazing and there is nothing to much to ask everyone is so attentive. You have to book out the spa privately it’s beautiful. And have cocktails every night at the bar very nice bar staff. Definitely be staying again as we fell in love with Antwerp
Nothing
Located in a quiet area, this is a stylish property with minimalist but cosy decor. It is clean, new, bright and airy. The restaurant is equally stylish with excellent food and wine and very knowledgeable staff. All staff members from those at reception through to the cleaning and catering staff were polite, warm and friendly. We had a wonderful stay.
Superb property. Wonderful staff excellent breakfast and perfect ambiance. Could not have enjoyed ourselves more. Bar is terrific
It was perfct
The hotel design and atmosphere is really nice but the restaurant service, especially the manager at the bar was awful considering the price category. They are very slow and brought me not what I ordered, we ate the slightly bigger portion accidentally and they wanted to charge me the full price, saying that I ate it anyways.
We have been going to this hotel for almost 2 years and the service went from below average to appalling and also cleanliness went downhill. The entire hotel reception staff (not the cleaning ladies) are very rude, untrained, untrustworthy (wrong bookings twice) and unprofessional. Not intending to go back there. Zero recommendation
Staff reception desk and on the phone
I booked an “experience” room, on the top floor, which was quiet and lovely. Super clean too.
Very interesting building. The room was really dark at night (which I really like) and the beds were comfy. The cocktails were excellent! Very nice breakfast too.
Just a small detail, the keys were a bit tricky when it came to turning on the lights. Also, we were directly above the kitchen which meant we had food smells during service.
The room is very quiet, and the bed was comfortable for a good night sleep and get rested. The staff was helpful and attentive. Breakfast was nice and good.
The room was comfortable but there was a smell like it hasn't been ventilated for a long time. The hotel area is quiet but a little too far from the city center. I spent the afternoon working on the library, it would have been nice to have the fireplace lit-on for a cosy atmosphere.
Designed by Vincent Van Duysen, located in a quiet but fun neighbourhood!