Zoa Hotel - Adults Only
4 stars
9.3
Wonderful
(149)
4 stars
Updating price...

Zoa Hotel - Adults Only

4 stars
Cerrada Del Museo de la Tortuga No. 1, 70946 Mazunte, Oaxaca
9.3
Wonderful
149 reviews
Updating price...

Overview

Rating
Adults-only beachfront resort with outdoor pool At ZOA Hotel - Adults Only, relax by an outdoor pool or hit the private beach where you can enjoy snorkeling. ZOA Hotel - Adults Only offers 7 air-conditioned accommodations, which are accessible via exExpedia Group
Adults-only beachfront resort with outdoor pool At ZOA Hotel - Adults Only, relax by an outdoor pool or hit the private beach where you can enjoy snorkeling. ZOA Hotel - Adults Only offers 7 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. These individually decorated and furnished accommodations have separate dining areas. Beds feature premium bedding. This Santa María Tonameca resort provides complimentary wireless Internet access. Espresso makers and minibars are provided. Bathrooms include showers and complimentary toiletries. Additionally, rooms include complimentary bottled water and ceiling fans. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily. Recreational amenities at the resort include a private beach and an outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
9.3
Wonderful
Based on 149 verified guest reviews

Available rates

Tue 5/20
Wed 5/21

The neighborhood

Cerrada Del Museo de la Tortuga No. 1, 70946 Mazunte, Oaxaca

What's nearby

  • Mexican Turtle Center7 min walk

Reviews

9.3
Wonderful
149 verified ratings
Wonderful
116
Very good
7
Good
7
Okay
7
Fair
7
Mediocre
1
Poor
4

Summary of reviews

Guests say
Guests appreciated the beautiful location and views of the hotel, but many were disappointed with the service and cleanliness. Issues such as poor service, lack of hot water, and cleanliness in bathrooms were frequently mentioned. Some guests enjoyed the food and amenities, but others felt misled by pricing and service expectations. Overall, while the hotel has potential, guests felt it did not live up to its luxury branding.
AI-Generated from customer reviews
Location9 out of 10
Cleanliness1.5 out of 10
Service0.5 out of 10
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Score by provider

All reviews

7.0
Good
Ali, Apr 2025
Pros (+) Zoa is located in centre of town. Very close to yoga shala and to two beaches one to the right and the other to the left. Also close to shops. So you have everything you need.
Cons (-) We did not like the manager salmon advise to go to the beach on the right and not on the left. Because the beach on the right has red flags and very high currents and proved extremely dangerous on our first evening there.
6.0
Okay
Cristina, Dec 2024
Pros (+) Good
Cons (-) Chipped mugs and plates which are bad feng shui. There was no hot water available for bathroom basins ever for everybody. The photos show a bath but it cant be used.
1.0
Poor
Maia, Dec 2024
Pros (+) Nice view
Cons (-) Zoa hotel has branded itself as a “luxury” hotel - thus being by far the most expensive hotel in the area. The word “luxury” had absolutely nothing to do with our stay. Where do I start - the poor service? We had to ask for our towels to be changed, and when we did, it didn’t happen unless we asked again and again. How about the fact that NOTHING is included? We were provided with 1 filtered water...
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10
Wonderful
Heather, Sep 2024
Pros (+) Lovely views
Cons (-) nothing
10
Wonderful
Sarah, Apr 2024
Pros (+) It was a lovely escape. As soon as we arrived we didn't leave. We stayed in an incredible room with it's own pool. The service was possibly the best I've ever experienced. The service was the stand-out take away for me... and that's saying something, because the room was exceptional.
10
Wonderful
Cathra, Apr 2024
Pros (+) Stunning beautiful and secluded with lots of well-maintained greenery. Unbelievable views out to sea. Very private. Very, very peaceful. Felt like a home. Staff picked up all the details without us having to ask and without being intrusive. The manager was on top of absolutely everything and anticipated every need. He fulfilled every request to a very high standard, and then some. The food was exq...
Cons (-) Nothing!
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10
Wonderful
Max, Feb 2024
Pros (+) Zoa is an incredible hotel and we couldn't have enjoyed our stay any more. There are only nine rooms, so a lot of the time it feels incredibly private - there are lots of little spots where you can grab a couple of loungers in almost complete privacy. The grounds are beautifully maintained, and each room looks out over the ocean with private views. We got up every morning to experience the sunrise...
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10
Wonderful
J, Nov 2023
Pros (+) Great location. Awesome staff. Yummy food. Def try the banana pancakes. Delicious!
9.0
Wonderful
Freddie, Oct 2023
Pros (+) Amazing location. Lovely views. Staff were exceptionally helpful and always on hand. Service was quick. Food was very good. Salomon the manager was extremely helpful and made our stay great! The massage was also great. We had a fantastic stay.
Cons (-) In the room there was no door to the shower as it was open plan, and only a thin half door to the toilet (as the huts are quite small!) so it’s a good job we knew each other well! It’s a shame breakfast wasn’t included in the price.
6.0
Okay
Niko, Oct 2023
Pros (+) Great location, unbelievable view, comfortable bed, helpful staff
Cons (-) Expensive for what it is. Definitely paying for the view. And for a luxury hotel, a lot of things feel like they need replacing / upgrading

Amenities

  • Private beach
  • Adults only
  • Snorkeling
  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.