All reviews
The general manager has created a culture of service among the staff that is world class. My compliments to her and I salute all the staff members for their care and attention :
The atmosphere of the hotel makes you think of a dreamy fairy land. The bathrooms are just the most beautiful ones I've ever seen. The beds of kings and queens. Good breakfast and well positioned in the old town
When I initially booked, I remembered reading that there was a free shuttle to the airport. Later that seems to have been edited to a paid shuttle. But we went with a local driver in the end for only 10 dollars, instead of 25 dollars offered by the hotel.
Nice oase. Quiet place to relax in a busy town
Staff were amazing!! Great hospitality and willing to give great information on local activities, foods, etc. The location is fantastic, literally a two minute walk to the waterfront. The food was very good. Local options available on site and it was delicious!
The Sultana room has a shower/tub in the open room and the toilet is behind a small wall. You’re fairly exposed to your “roommate” while using these facilities, may not be fantastic for private individuals.
Very clean and the staff was awesome! Location is very good.
Steep stairs.
- The staff was fabulous! Daniela, Lulu, Roderick and Jackson (both porters) were ALL welcoming, helpful and kind. - The experience of staying in a beautifully restored historical building was memorable. - The breakfast was delicious - The recommendations for local touring and restaurants were excellent - The location was exceptional - The room was spacious and clean
The spa experience offered in the hotel was extremely convenient and was good (especially after a safari!), but would need a tweak to up level to great.
Bed mattress is not comfy. There is elevator and need to climb the multiple staircases to go to your bedroom. Mosquitos in dining hall. Location is not good as you are far from the center of tourist shoppings and hangout places.
A beautiful old building, tastefully decorated with all the modern comforts, close enough to walk to from the ferry. The rooms were spacious with high ceilings. The staff were amazing and looked after us so well. We enjoyed relaxing in the seating area downstairs.
Authentic old renovated building in heart of Stonetown
I loved it
