Zaborin
4 stars
9.7
Wonderful
(148)
4 stars
Updating price...

Zaborin

4 stars
76-4 Hanazono, Kutchan
9.7
Wonderful
148 reviews
Updating price...

Overview

Rating
While you're here, you can enjoy all the comforts of home and more, including a spring water bathtub and a refrigerator, as well as free WiFi and a flat-screen TV. Other amenities include laundry facilities, towels, slippers, and a DVD player.
Rating
9.7
Wonderful
Based on 148 verified guest reviews

Available rates

Sun 5/18
Mon 5/19

The neighborhood

76-4 Hanazono, Kutchan

Reviews

9.7
Wonderful
148 verified ratings
Wonderful
122
Very good
14
Good
5
Okay
1
Fair
4
Mediocre
1
Poor
1

Summary of reviews

Guests say
Guests praised the hotel's excellent location and exceptional service, highlighting the beautiful scenery and luxurious amenities. However, some reviews pointed out cleanliness issues, particularly in specific areas of the rooms. Overall, the experience was mostly positive, with many guests expressing a desire to return.
AI-Generated from customer reviews
Service10 out of 10
Location9 out of 10
Cleanliness3.5 out of 10
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Score by provider

All reviews

10
Wonderful
Ellie, May 2025
Pros (+) The private onsens are truly incredible
8.0
Very good
Mariko, Nov 2024
Pros (+) Very nice luxury boutique Ryokan. Very nice design. Great food - Japanese, with a slight modern touch. I don’t understand what other reviewers complained about. Food was really great and they served vegetarian food for my partner. If you get a nice room, view is great. Staff is very friendly and helpful, same as the General Manager.
Cons (-) We stayed two nights and our first room had a view on the parking area and the woods and didn’t really feel private nor worth the money. After raising this we were offered a new room for the 2nd night and this one was 10/10. Very nice private view and nicer room setting.
9.6
Wonderful
Anonymous, Oct 2024
I brought my husband here for his birthday and first ryokan experience after recommendations from some friends. It is an amazing, luxurious ryokan that offers a private outdoor and indoor onsen in each villa. The room was amazing-- we had a western style villa which offered us a king sized bed, living room space with TV, toilet, separate shower room with indoor onsen and an outdoor onsen connected...
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10
Wonderful
Brenda, Aug 2024
Pros (+) Meals were amazing and the service was exceptional!
Cons (-) Everything was perfect.
10
Wonderful
Jane, Jun 2024
Pros (+) Spacious suite in a modern interesting building with indoor n outdoor Onsen surrounded by trees and nature with chirping birds in the background …perfect for my silent retreat with nourishing yet tasty meals meticulously presented with my compliments to the chef .
Cons (-) info and service is a bit slackened .
10
Wonderful
Jeffrey, Apr 2024
Pros (+) It was the highlight of my Japan trip. The staff were very friendly and helpful throughout and greet you at the entrance. The room was very spacious and the view was amazing with the snow covering the entire grass field. We went at the end of March so the snow hasn’t gone yet but the drive there was fine as there was no snow on the road. The outdoor private onsen in the room with the beautiful bac...
Cons (-) Nothing
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10
Wonderful
Eric, Feb 2024
Pros (+) Everything was amazing at Zaborin. The snow view was beautiful and surreal. Room price included both breakfast and dinner. Unlike some meal inclusive resorts, the food quality here was superior and on par with what you would get at top-tier restaurants. The service is also impeccable. All the staff we met were amazing and epitome of Japanese service.
Cons (-) Nothing!
10
Wonderful
Richard, Dec 2023
Pros (+) A unique and remarkable classic Japanese Ryokan experience. Food amazing. Service world class Rooms, views, personal Onsen.
Cons (-) Nothing
10
Wonderful
Haley, Nov 2023
Pros (+) We chose Zaborin as the luxurious pinnacle of our honeymoon from several other hotel options we considered and we could NOT have been happier with the choice. IT'S A GEM. In fact, we resolved to come back and stay here as often as we're able and will certainly return for our big anniversaries. Zaborin embodies the wabi sabi philosophy to a T. From the moment we pulled up we were enveloped in the p...
Cons (-) I found that the beds, while insanely plush and comfy, were quite hot. Perhaps this was because we arrived in autumn and they use thicker bedding at this time of year? Either way, I would have preferred more breathable bedding as I am a hot sleeper and the room was already pleasantly warm thanks to the heated floors. I did not ask the front desk about this during our 2 night stay but will certainl...
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10
Wonderful
Erwin, Nov 2023
Pros (+) the attention to detail by the team

Amenities

  • Bar/Lounge
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Free toiletries

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.