Ya'ax Hotel Boutique
4 stars
8.9
Very good
(194)
4 stars
Updating price...

Ya'ax Hotel Boutique

4 stars
Calle 57 no. 461 por 52 y 54, 97000 Mérida, Yucatan
8.9
Very good
194 reviews
Updating price...

Overview

Rating
Hotel with a full-service spa, a quick walk to Mérida Cathedral Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free continental breakfast, free WiFi in public areas, and free valet parking are also provided…Expedia Group
Hotel with a full-service spa, a quick walk to Mérida Cathedral Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free continental breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and massage/treatment rooms. Ya'ax Hotel Boutique offers 11 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Recreational amenities at the hotel include an outdoor pool.Expedia Group
Rating
8.9
Very good
Based on 194 verified guest reviews

Available rates

Wed 5/14
Thu 5/15

The neighborhood

Calle 57 no. 461 por 52 y 54, 97000 Mérida, Yucatan

What's nearby

  • Museo de Arte Popular de Yucatan2 min walk
  • Museo de la Canción Yucateca4 min walk
  • Casa Pompidou8 min walk
  • Parque Hidalgo8 min walk
  • Palacio de Gobierno9 min walk
  • Museo de la Ciudad de Mérida10 min walk
  • Parque de La Mejorada3 min walk
  • Teatro Peón Contreras5 min walk
  • Galeria Tita Arte en Piedra8 min walk
  • Catedral de Mérida9 min walk
  • Museo Fernando García Ponce-Macay9 min walk
  • Plaza Grande10 min walk

Reviews

8.9
Very good
194 verified ratings
Wonderful
136
Very good
28
Good
18
Okay
7
Fair
2
Mediocre
2
Poor
1

Summary of reviews

Guests say
Guests appreciate the excellent service and great location of the hotel, with many praising the friendly staff and the quality of the food. However, there are notable concerns regarding cleanliness, particularly with mold and dirty towels in some reviews. Overall, it seems to be a charming boutique hotel experience with room for improvement in maintenance.
AI-Generated from customer reviews
Service9.5 out of 10
Location9 out of 10
Cleanliness3.5 out of 10
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Score by provider

All reviews

10
Wonderful
Bogumila, Apr 2025
Pros (+) Amazing staff Amazing breakfast Super clean Beautiful place
Cons (-) The bathroom Not great privacy
10
Wonderful
Kathy, Mar 2025
Pros (+) Loved the area, close to main area filled with restaurants and shops.
Cons (-) Nothing
6.0
Okay
Matthias, Mar 2025
Pros (+) Outdoor space, staff employees friendly
Cons (-) Mold on food (e.g. repetedly berries at breakfast), a/c unit not serviced in a long time (smell of mold once turned on), safe in room broken, dirty/stained towels, low water pressure (especially troublesome for long hair), generally good idea regarding design but clearly getting up in years, ubication (close to the city center but not in the city center as expected!) - all that for a quite high pr...
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10
Wonderful
Jk, Mar 2025
Pros (+) A really lovely boutique spot with such excellent hospitality and peaceful ambiance. The breakfast chef serves some incredible dishes - probably the best chilaquiles I’ve ever had - and I’ve had many!
8.0
Very good
Diane, Jan 2025
Pros (+) Relaxing ambiance, delicious breakfast, courteous and helpful staff
Cons (-) The shower needs updating
10
Wonderful
Greg, Jan 2025
Pros (+) Service is fabulous. We got stomach issue after a tour. The manager had the chef tailored food for us for three meals in two days to make sure we are ok. When learned that we had an early flight, they packed coffee and bread for us on the road. Great experiences!
Cons (-) There is no gym given it’s a boutique hotel. We wouldn’t need it anyway as we toured outside the whole day.
6.0
Okay
Sandrine, Jan 2025
Pros (+) Location is great Breakfast is generous
Cons (-) Show is either burning or cold Rooms are not soundproof at all. You ll hear your neighbors in their bathroom or people talking in the common area. Service is friendly but inefficient and not very helpful Overall the price is too expensive
10
Wonderful
Greg, Jan 2025
Pros (+) Very well managed. Staff very helpful, responsive, and willing to go out of their way to tailor for individual needs. On site restaurant also very good. True overall boutique.
10
Wonderful
Zrinka, Nov 2024
Pros (+) The staff was amazing and the whole place was gorgeous. It was very clean, the breakfast options were great and the location was very central and the hotel has parking spots within a public parking just a minute away from the property. We absolutely loved our stay.
Cons (-) Nothing.
10
Wonderful
Sanjoy, Nov 2024
Pros (+) - Nice boutique and small property with 200% customer service - Very kind stuff fulfilling every wish possible
Cons (-) Nothingp

Amenities

  • Outdoor pool
  • Spa and wellness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Wi-Fi available in all areas

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.