Winford Resort & Casino Manila
4 stars
8.9
Very good
(1080)
4 stars
Updating price...

Winford Resort & Casino Manila

4 stars
Winford Leisure & Entertainment Complex, Manila 1014
8.9
Very good
1080 reviews
Updating price...

Overview

Rating
Manila hotel in Santa Cruz with a full-service spa and a casino Along with a full-service spa, this smoke-free hotel has a casino and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a restau…Expedia Group
Manila hotel in Santa Cruz with a full-service spa and a casino Along with a full-service spa, this smoke-free hotel has a casino and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge. Housekeeping is available on request. Winford Resort & Casino Manila offers 128 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. This Manila hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.Expedia Group
Rating
8.9
Very good
Based on 1080 verified guest reviews

Available rates

Wed 3/19
Thu 3/20

The neighborhood - Santa Cruz

Winford Leisure & Entertainment Complex, Manila 1014

What's nearby

  • Tayuman LRT Station0.32 mi
  • Espana Railway Station0.75 mi
  • University of Santo Tomas0.7 mi

Reviews

8.9
Very good
1080 verified ratings
Wonderful
666
Very good
185
Good
106
Okay
47
Fair
34
Mediocre
16
Poor
26

Summary of reviews

Guests say
Guests generally appreciated the hotel's location, noting its proximity to shopping malls and other amenities. However, there were several complaints about the service quality, with guests describing experiences of poor responsiveness and insufficient assistance. Cleanliness received positive feedback from several visitors, but some still found room setups lacking certain essentials.
AI-Generated from customer reviews
Location9 out of 10
Cleanliness8.5 out of 10
Service1.5 out of 10
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Score by provider

All reviews

9.6
Wonderful
Anonymous, Mar 2025
Very helpful hotel staff including the security staff. Had a very comfortable and convenient stay at this 4 or 5 star hotel. Indeed exceeded our expectations. Will definitely stay here again.
10
Wonderful
Anonymous, Mar 2025
Accross SM Mall
6.0
Okay
Anonymous, Mar 2025
Good
8.0
Very good
Anonymous, Mar 2025
good place to stay
6.8
Okay
Anonymous, Mar 2025
Everything was good except for how our room was built. On the left wall was a door that supposedly connected ours with the other room beside us. All was good until the clock hit midnight and the guest from the other room came in and arrived with visitors. Their voices were very loud. I had to call reception, but it just kept quiet for 2min and there it was again.. chitchats to laughter and then to...
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10
Wonderful
David, Mar 2025
Pros (+) Beautiful hotel, great staff, very clean, perfectly situated across the street from SM Mall San Lazaro. It's our new "go to" hotel while holidaying in the Philippines. We love it.
10
Wonderful
Anonymous, Mar 2025
Will recommend to friends
10
Wonderful
Anonymous, Mar 2025
Great place and deals
5.2
Fair
Anonymous, Mar 2025
Casino no free drinks even we r staying in the hotel n reception too slow
10
Wonderful
Anonymous, Mar 2025
The front desk staff are always friendly and respectful. The rooms are very clean and well-appointed. This is my family's fifth time to stay here. We love this hotel.

Amenities

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Valet parking
  • Free parking
  • Flat-screen TV

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.