White Swan Hotel
5 stars
9.0
Wonderful
(1368)
5 stars
Updating price...

White Swan Hotel

5 stars
No.1, Shamian South Street, Guangzhou 510133
9.0
Wonderful
1368 reviews
Updating price...

Overview

Rating
Luxury hotel with 4 restaurants and a fitness center 4 restaurants, an outdoor pool, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a coffeExpedia Group
Luxury hotel with 4 restaurants and a fitness center 4 restaurants, an outdoor pool, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite. Housekeeping is available on request. White Swan Hotel offers 520 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 50-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.Expedia Group
Rating
9.0
Wonderful
Based on 1368 verified guest reviews

Available rates

Mon 5/19
Tue 5/20

The neighborhood - Haizhu

No.1, Shamian South Street, Guangzhou 510133

What's nearby

  • Shamian Island0.17 mi
  • Baie-Tan Bar Street0.5 mi
  • Canton Customs Building0.55 mi
  • Hualin Temple0.75 mi
  • Guangzhou Culture Park0.44 mi
  • Ping An Theater0.54 mi
  • Qingping Market0.69 mi
  • Shangxiajiu Pedestrian Street0.8 mi

Reviews

9.0
Wonderful
1368 verified ratings
Wonderful
933
Very good
211
Good
126
Okay
49
Fair
27
Mediocre
13
Poor
9

Summary of reviews

Guests say
Guests appreciated the hotel's great location and pleasant atmosphere, with many praising the friendly staff and clean rooms. However, there were significant complaints regarding the service quality, particularly during busy times, and issues with cleanliness in some areas. The room sizes were also mentioned as being smaller than expected for the price, leading to a mixed overall experience.
AI-Generated from customer reviews
Atmosphere9 out of 10
Location8.5 out of 10
Room Size2.5 out of 10
Cleanliness2 out of 10
Service1 out of 10
Sort by:Most recent

Filters

Review rating
Traveler type
Time of year

Score by provider

All reviews

5.0
Fair
Liang, Apr 2025
Pros (+) The room service staffs are careful and professional, which is commendable.
Cons (-) Oh,nearly RMB3000/Night, as an old luxury hotel, the drinks in the mini bar of the room need to be charged, and all hotels of the same level are given to guests for free, which is really unexpected. Cheap things,but feeling really suck.
10
Wonderful
Mei, Apr 2025
Pros (+) Staff was very friendly and extremely helpful. The pool had a stunning view of the river. sauna and steam room worked well.
10
Wonderful
Michael, Apr 2025
Pros (+) atmosphere very good
9.0
Wonderful
Philip, Apr 2025
Pros (+) The breakfast buffet in the Riverside Cafe was excellent with a good choice of food. We had dinner on one night in the Riverside - the buffet dinner was absolutely excellent. We used the bar for drinks, and for afternoon tea. We also played cards while enjoying a drink in the bar. Our rooms had nice views. The beds were comfortable and the rooms well serviced with clean towels etc. The shower had ...
Cons (-) No major dislikes although the night blind in my room was not working properly but that was not a big issue. As mentioned the rooms were clean and comfortable.
Read more
10
Wonderful
David, Mar 2025
Pros (+) Excellent hotel.High quality rooms.Exceptional location.Attentive service.Clean and comfortable.World class .
10
Wonderful
Tom, Mar 2025
Pros (+) Classy and cultural
Cons (-) Nothing
10
Wonderful
Nicholas, Mar 2025
Pros (+) A very nice short break ideally situated in Shamian.
Cons (-) Nothing.
8.0
Very good
Alan, Mar 2025
Pros (+) Clean, modern, quiet location
Cons (-) Nothing
8.0
Very good
Ching, Mar 2025
Pros (+) Good services an a nice restaurant.
Cons (-) Price a bit high.
10
Wonderful
Joshua, Mar 2025
Pros (+) Excellent property in historic area with great views and facilities

Amenities

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Coffee shop
  • Valet parking
  • Free parking

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.