All reviews
Outstanding service. Well appointed facilities, great location. Loved the lounge area to relax in. Noted a super playroom for kids.
My only recommendation is to offer more vegan options at breakfast such as soya / oat milk, avocado
Kilihan who greeted us at reception couldn’t have been nicer or more helpful. He is a credit to the hotel.
We booked two deluxe rooms with balconies for the view. My sister and her husband had a restricted view that wasn’t great. The hotel moved their room to a superior room with a much nicer view. The price for the deluxe and superior rooms is exactly the same. So that was helpful. The deluxe room we had had a lovely view, but given the size of the room (30m 2) it had the tiniest bathroom? The superio...Read more
Great location, professional staff, balcony view.
Wifi very bad in all areas, wish to have coffee and tee amenities in the room.
High quality lodging in a very scenic spot.
Beautiful area, scenic views.
Very hot, no air conditioning (common for the area) and no fans. A fan would have been nice.
The Wellness facilities were great.
I wish the Wellness facilities would have longer hours, with dinner from 18-20:00, sunset not until 21:30 it would be nice to enjoy dinner and the daylight for as long as possible then come back and relax in the Wellness facilities and not have to pick one or the other. I also wish the room had A/C as summers are only getting hotter and A/C should be standard in hotel rooms.
Amazing spa facilities, fresh food, professional staff. I was in one of the roof unit single rooms and the views are beautiful. I came in late from a hike and the kitchen was closed. Flammakuchen was one of my only options. Expected a frozen one but to my surprise, it was freshly made with local ingredients and thick ham, red onions and garnished like I have never seen in Alsace. A real treat.
3rd floor rooms don’t have an opportunity for much fresh air. Wish the window opened more. Getting up there was not easy, but that is what makes it special.
Wow! Wow! Wow! What an amazing location, what an incredible stay. I only stayed one night, arriving around 3. I left at 9:30 the next day, really fulfilled and happy after a wonderful night’s peaceful sleep. Really nice staff, every single person I encountered was wonderful.
The hotel was in the perfect location with amazing views, but that’s not difficult in stoos because everywhere has amazing views! It’s at the end of a small, quiet stretch of road but still perfectly placed, as everywhere is within easy reach on foot. The spa facilities were by far the best I’ve ever experienced, when offered as part of your stay, at no extra cost. It’s was the perfect place to re...
It would have been nice to have had coffee making facilities in the room but maybe this isn’t common practice in Switzerland.Read more
