All reviews
This was an immaculate hotel with helpful staff
Really nothing about the hotel but Shanghai can be a challenge for Wetern travellers due to restrictions on internet etc.
The hotel amenities were amazing.
, breakfast was boring.especially if you stay for more than 2 days. The same food was served every day with few options of western food. I suggest to reconsider the breakfast menus. The image of the hotel in the advertise t should be honest. Its not straight on the bind its in the back of the historical building.
The staff were attentive and fluent in English. Location was close to the bund. The rooms were clean.
We booked for 3 people and the beds were just 2 queen SINGLE beds. There must be a description discrepancy as one detail states “2 large double beds” and the other stated “2 queen beds”. The amenities in the room were also only prepared for two people, 2 towels, 2 pairs of shoes, etc. The view of the bund is not visible, which I noted, but the price of the room was just not worth it. I would rathe...Read more
Beautifully decorated and located right opposite the bund. Great breakfast buffet and delicious dinner buffet too. They use Aesop as amenities and Lindt chocolate on the bed before bedtime.
The breakfast location was good.
Location is good The lobby is beautiful
The reception tried to steal my deposit money, by hiding it under the desk and claiming that I have already taken it. The manager appeared, didn’t solve the issue at all. Finally, when I showed where the lady had hid my money it was returned to me. Ventilation was not working well in the rooms. Breakfast was far worse than at another 5 star in Shanghai hotels.
It was a wonderful stay at the Waldorf Astoria, the staff were kind, attentive and their service is exceptional. The location is also great, walkable distance to tourist attractions such as Yuyuan and East Nanjing Road. Would definitely stay there again if we were to visit Shanghai in the future
Nice breakfast. Well served.
Attention to detail and awesome staff
Nothing to report