Waldorf Astoria Shanghai on the Bund
5 stars
9.1
Wonderful
(658)
5 stars
Updating price...

Waldorf Astoria Shanghai on the Bund

5 stars
No. 2, Zhong Shan Dong Yi Road, Shanghai 200002
9.1
Wonderful
658 reviews
Updating price...

Overview

Waldorf Astoria Hotels and Resorts represent over 30 landmark destinations around the globe, each with its own story and uniquely reflective of its location, but all providing the personalized service that creates moment after unforgettable moment. AHilton
Waldorf Astoria Hotels and Resorts represent over 30 landmark destinations around the globe, each with its own story and uniquely reflective of its location, but all providing the personalized service that creates moment after unforgettable moment. At every Waldorf Astoria Hotel and Resort, you will experience the level of service and attention to detail that defined the legendary original Waldorf Astoria in New York, and with it, the whole idea of the luxury brand. Combining the history and culture of the celebrated Shanghai Bund with a taste for 21st century sophistication, Waldorf Astoria Shanghai on the Bund offers a heritage ambiance, legendary service and timeless amenities to make your stay truly memorable and distinct. Housed within the two-building complex are 260 well-appointed rooms and suites, stylish environments for dining and lounging, extensive banquet facilities with stunning views, luxury spa, fully-fitted gym, complimentary WiFi and more, all crafted onto a picture perfect setting that speaks volume of the grandeur and finesse that is uniquely ours.Hilton
9.1
Wonderful rating
Based on 658 verified guest reviews

Available rates

Sat 5/24
Sun 5/25

The neighborhood - Huangpu

No. 2, Zhong Shan Dong Yi Road, Shanghai 200002

What's nearby

  • Union Building0.03 mi
  • Shanghai Association0.09 mi
  • Shanghai Pudong Development Bank0.18 mi
  • Customs House0.28 mi
  • Yifu Theater0.37 mi
  • Aurora Plaza0.38 mi
  • Three on the Bund0.08 mi
  • Shanghai Bund Weather Signal Station0.16 mi
  • Jinling East Road Ferry Wharf0.21 mi
  • The Bund's Nighttime Strolls0.31 mi
  • The Bund0.38 mi
  • Chenyi Square0.39 mi

Reviews

9.1
Wonderful
658 verified ratings
Wonderful
444
Very good
99
Good
45
Okay
25
Fair
21
Mediocre
9
Poor
15

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location and attentive service, particularly praising the management and concierge. However, several reviews highlighted cleanliness issues, especially in bathrooms, which detracted from the overall experience. Despite these concerns, many guests found the hotel charming and luxurious, making it a recommended choice for visitors to Shanghai.
AI-Generated from customer reviews
Location9.5 out of 10
Service9 out of 10
Cleanliness3 out of 10
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Score by provider

All reviews

10
Wonderful
Gerard, May 2025
Pros (+) This was an immaculate hotel with helpful staff
Cons (-) Really nothing about the hotel but Shanghai can be a challenge for Wetern travellers due to restrictions on internet etc.
10
Wonderful
Ahmed, Apr 2025
Pros (+) The hotel amenities were amazing.
Cons (-) , breakfast was boring.especially if you stay for more than 2 days. The same food was served every day with few options of western food. I suggest to reconsider the breakfast menus. The image of the hotel in the advertise t should be honest. Its not straight on the bind its in the back of the historical building.
6.0
Okay
Jianyi, Apr 2025
Pros (+) The staff were attentive and fluent in English. Location was close to the bund. The rooms were clean.
Cons (-) We booked for 3 people and the beds were just 2 queen SINGLE beds. There must be a description discrepancy as one detail states “2 large double beds” and the other stated “2 queen beds”. The amenities in the room were also only prepared for two people, 2 towels, 2 pairs of shoes, etc. The view of the bund is not visible, which I noted, but the price of the room was just not worth it. I would rathe...
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10
Wonderful
Chatsarun, Apr 2025
Pros (+) Beautifully decorated and located right opposite the bund. Great breakfast buffet and delicious dinner buffet too. They use Aesop as amenities and Lindt chocolate on the bed before bedtime.
9.0
Wonderful
Tawia, Apr 2025
Pros (+) The breakfast location was good.
1.0
Poor
Simarev, Apr 2025
Pros (+) Location is good The lobby is beautiful
Cons (-) The reception tried to steal my deposit money, by hiding it under the desk and claiming that I have already taken it. The manager appeared, didn’t solve the issue at all. Finally, when I showed where the lady had hid my money it was returned to me. Ventilation was not working well in the rooms. Breakfast was far worse than at another 5 star in Shanghai hotels.
9.0
Wonderful
Hui, Apr 2025
Pros (+) It was a wonderful stay at the Waldorf Astoria, the staff were kind, attentive and their service is exceptional. The location is also great, walkable distance to tourist attractions such as Yuyuan and East Nanjing Road. Would definitely stay there again if we were to visit Shanghai in the future
8.8
Very good
Anonymous, Mar 2025
Very good
9.0
Wonderful
Ching, Mar 2025
Pros (+) Nice breakfast. Well served.
10
Wonderful
Mark, Mar 2025
Pros (+) Attention to detail and awesome staff
Cons (-) Nothing to report

Amenities

  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.