Waer Waters Spa Hotel
4 stars
8.7
Very good
(206)
4 stars
Updating price...

Waer Waters Spa Hotel

4 stars
Rodenberg 21, Groot-Bijgaarden 1702
8.7
Very good
206 reviews
Updating price...

Overview

With a stay at Waer Waters spa Hotel in Dilbeek (Groot-Bijgaarden), you'll be within a 10-minute drive of Brussels Aquarium and Brussels Event Brewery. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaHotels.com
With a stay at Waer Waters spa Hotel in Dilbeek (Groot-Bijgaarden), you'll be within a 10-minute drive of Brussels Aquarium and Brussels Event Brewery. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.Hotels.com
8.7
Very good rating
Based on 206 verified guest reviews

Available rates

Sun 8/3
Mon 8/4

The neighborhood

Rodenberg 21, Groot-Bijgaarden 1702

Reviews

8.7
Very good
206 verified ratings
Wonderful
140
Very good
42
Good
10
Okay
6
Fair
2
Mediocre
3
Poor
3

Summary of reviews

Guests say
Guests appreciated the hotel's amenities, including spacious rooms and a good breakfast, but many expressed dissatisfaction with the service, particularly at reception, and noted cleanliness issues in some areas. Overall, while the spa and facilities were well-received, the service quality detracted from the experience for several guests.
AI-Generated from customer reviews
Cleanliness9 out of 10
Amenities8.5 out of 10
Service3 out of 10
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Score by provider

All reviews

10
Wonderful
Oliver, Mar 2025
Pros (+) Amazing facilities. So relaxing and romantic
7.0
Good
Ekaterina, Mar 2025
Pros (+) Spacious room, amazing spa zone, nice breakfast
Cons (-) Room view at 1st floor, value for money
10
Wonderful
Snezhana, Dec 2024
Pros (+) facilities
2.0
Poor
Nadia, Dec 2024
Pros (+) Many saunas, large, clean
Cons (-) Extremely unfriendly staff, particularly at reception, but similarly so in the sauna area an in the tapas restaurant. Too expensive for a hotel that deserves 3 stars at best. The "holy veggie" dish has a fish symbol next to it, but no-one can tell you whether it actually contains fish or not, and they will just shout at you. Despite Booking.com confirming "early" check in time (2pm instead of 4pm)...
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10
Wonderful
Doreen, Sep 2024
Pros (+) A lovely relaxing experience so many fabulous chill out areas pools and treatment areas and wellness activities, Wonderful food and facilities. Loved it.
Cons (-) The lift was broken and the stairs were steep to the rooms and we were given our towels and robes to carry I felt they should have been in the room or taken to the room for us as it was difficult to take your luggage and carry them also with the lift not working. However this was a minor issue in what was a wonderful stay.
8.0
Very good
Asya, Jun 2024
Pros (+) great design, nice spa facilities, ok food, attentive service
Cons (-) food could have been better - it was just okay, which for Belgium is not acceptable given the premium status of the hotel. some facilities needed maintenance (eg taps in certain spa toilets didn’t work) perhaps better management / planning for restaurants needed, as we wanted to order a seafood platter and it wasn’t available (they only had 5 in stock) no hooks for towels in the toilet in our room
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8.0
Very good
Angela, May 2024
Pros (+) Ambiance, very relaxing and very clean
Cons (-) I was on my own and ordered the fruit tray from restaurant olive. I couldn’t eat it all as it was for two people and I asked if I could take some grapes and melon to my room. It was a no with no reason! Yet they do room service so it is possible to take food to rooms. Confused
7.0
Good
Grygorii, May 2024
Pros (+) The hotel and the breakfast are outstanding!
Cons (-) The logistics inside the spa and the hotel are way too complicated. The infinite amount of corridors, stairs, and 2 million doors with the label "stuff only". The biggest disadvantage is you are not allowed to take drinks in the spa to the outside spa areas with chaise-longue.
9.0
Wonderful
Bénédicte, Mar 2024
Pros (+) The hotel room was great, spotless and all the facilities in general were excellent.
Cons (-) The price for a one night stay is quite high though.
10
Wonderful
Ozgur, Jan 2024
Pros (+) Great facilities, many different things to do. we were able to do everything we wanted to do.
Cons (-) Small thing: Infrared saunas are close to outside doors which is not the best location.

Amenities

  • Restaurant
  • Room service
  • Free Wi-Fi
  • Parking
  • Complimentary breakfast
  • Hairdryer
  • Hot tub
  • Increased accessibility
  • Sauna
  • Refrigerator

Things to keep in mind

Check-in: From 4:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.