W Mexico City
5 stars
8.7
Very good
(471)
5 stars
Updating price...

W Mexico City

5 stars
Campos Eliseos 252, Chapultepec, 11560 Mexico City, Mexico City Federal District
8.7
Very good
471 reviews
Updating price...

Overview

Rating
W Mexico City is located off Reforma Boulevard in the stylish Polanco neighborhood where trend-seekers meet to explore chic shops, a fast-paced cultural landscape and tempting nightlife. It features custom details defining an extraordinary experience…Marriott
W Mexico City is located off Reforma Boulevard in the stylish Polanco neighborhood where trend-seekers meet to explore chic shops, a fast-paced cultural landscape and tempting nightlife. It features custom details defining an extraordinary experience. Stay at our pet-friendly hotel in Polanco and enjoy the sleek furnishings and signature touches in our 237 sparkling guest rooms and suites. Keep your Polanco party going at the Living Room Bar that oozes daring décor and quenches the thirst of many with the most innovative signature cocktail collection in the city. Perfect for work and play, W Mexico City offers everything you need for a spectacular event with fresh, innovative hotel spaces. With nine meeting studios totaling 7,700 square feet of space, we can set up events for anywhere from 10 to 340 guests at our hotel in Mexico City.Marriott
Rating
8.7
Very good
Based on 471 verified guest reviews

Available rates

Fri 5/16
Sat 5/17

The neighborhood - Miguel Hidalgo

Campos Eliseos 252, Chapultepec, 11560 Mexico City, Mexico City Federal District

What's nearby

  • Teatro Angela Peralta4 min walk
  • Auditorio Nacional5 min walk
  • Embajada de Francia7 min walk
  • Museo Nacional de Antropología18 min walk
  • Atlantis Marine Park19 min walk
  • Montana Rusa21 min walk
  • Galeria Oscar Roman4 min walk
  • Avenida Presidente Masaryk7 min walk
  • Aztec Calendar Stone12 min walk
  • Parque Zoológico de Chapultepec18 min walk
  • Chapultepec Forest20 min walk
  • Cascabel Roller Coaster21 min walk

Reviews

8.7
Very good
471 verified ratings
Wonderful
266
Very good
66
Good
47
Okay
26
Fair
29
Mediocre
13
Poor
24

Summary of reviews

Guests say
Guests appreciated the great service, cleanliness, and location of the hotel, with many highlighting the friendly staff and comfortable rooms. However, several reviews mentioned issues with noise levels and concerns about value for money, particularly regarding additional charges and disturbances during their stay.
AI-Generated from customer reviews
Service9 out of 10
Location9 out of 10
Cleanliness8.5 out of 10
Value for Price2.5 out of 10
Noise Level2 out of 10
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Score by provider

All reviews

8.0
Very good
Conor, Apr 2025
Pros (+) Location terrific, staff really helpful
Cons (-) Rooms a bit cold and trying too hard to be funky. It’s a Marriott so we know it’s not really genuinely edgy
9.0
Wonderful
Paul, Feb 2025
Pros (+) Breakfast and rooms
Cons (-) Room temperature and climate
10
Wonderful
Michelle, Feb 2025
Pros (+) The staff was very friendly and professional
Cons (-) Not a thing
1.0
Poor
Rosa, Jan 2025
Pros (+) Nothing
Cons (-) I need to get my money back for the one night . Lobby was closed for a drag show party … we were supposed to stay 3 nights but after that bad experience we only stayed that one night . We couldn’t get access to bar it was loud and we were miserable staying there
10
Wonderful
Pietro, Jan 2025
Pros (+) Since breakfast til night.
Cons (-) Air conditioning sistem.and where the turn off the lights switches where locate. The bar could be more entertaining.
10
Wonderful
Miguel, Jan 2025
Pros (+) Great location, nice comfortable rooms, excellent staff, and breakfasts are amazing, loved it
Cons (-) No issues at all, we loved our stay here
9.0
Wonderful
Indira, Dec 2024
Pros (+) The staff and location
9.0
Wonderful
Nguyen, Nov 2024
Pros (+) Great breakfast buffet staff customer care are excellent. Gym small but well kept Concierge service is very knowledgeable about the area Room cleaning is also impeccable
Cons (-) The electronic door not working consistently Coffee machine too small
1.0
Poor
Almeida, Sep 2024
Cons (-) I was not able to get my invoice for the total amount for the stay. Called the hotel and I was told that they cannot help me. I need my invoice for MXN 37.054.50
8.0
Very good
Eva-marie, Jul 2024
Pros (+) Great breakfast.

Amenities

  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Valet parking
  • Business center
  • Cable or satellite TV

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 1:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.