All reviews
Five star luxury and service in a beautiful countryside setting. Staff were so attentive and went out of their way to make us feel welcome and took care of every need.
Nothing
The hotel is located on top of a beautiful hill of green luscious vineyard in the town of Serralunga 'dAlba. The view is scenic and breathtaking. The hotel is well maintained with the most dedicated staff I have seen. My wife and I went for a hike around the area but the ground was wet and muddy. Our shoes were covered in mud upon our return. We asked the staff where to wash our shoes and a kind s...Read more
style, location, views, staff
The hotel was perfect, the village below, with its other hotel, restaurant and shop was a bit too much of a marketing place, mostly for tourists with overpriced average quality food and not great care for quality.
Good location and modern hotel.
The room (suite number 8) had a serious pest issue with an infestation of Asian bedbugs (cimici asiatiche). Over the course of our three-day stay, I killed more than 80 of them. Although the reception staff were aware of this ongoing issue and even had an ozone machine to address it, it didn’t make any significant difference. The wooden ceiling seemed to be the source of the problem, and while the...Read more
The property was beautiful, modern, and clean.
The spa facilities were not working while we were there.
The entire staff was amazing. The rooms are beautiful. We had horrible weather the entire time on the property but, despite that, they made the stay as enjoyable as humanly possible.
Nothing. Pure perfection.
Superb location in the Bartolommeo, wonderful and interesting property. Spectacular restaurants, with Guido Ristorante being an absolute must
The hotel is beautifully situated, the rooms, as well as the bathroom, wellness, and fitness facilities are very nice.
However, I found the breakfast to generally lack variety and the staff were not very friendly.
Location is amazing, facilities were superbly furnished, spa is top-notch.
Not a proper good value for money (a bit too expensive)
Beautiful property, I chose it at the last minute, it was a fantastic surprise. From the location to the superb spa and the kind service.