All reviews
The staff were lovely.
The food wasn't great.
Very helpful staff, lovely hotel and grounds, nice pool.
Liked the garden & our bedroom Disliked the dining room/breakfast area
The staff and service are outstanding. The facility is both welcoming and immaculate.
It was secure and safe - electric gates.
The breakfast was not 5 star - very mediocre. The room was not very clean, dead flies on the floor for 3 night duration stay. Drain smell in lift at all times and sometimes in the room. Swimming pool not heated. The property is generally very dated and could do with an upgrade to make it 5 star! I am sure when it was built it was a lovely building, but unfortunately in my opinion it has been negle...Read more
Beautiful house with lovely staff. Very boutique feel and personal touch
Late access was difficult due to jet cards not really working. A double bed would have been nicer but it is Jerez and we're well used to that. Really nice though and we will certainly return.
The dinner was poor quality and the breakfast was shockingly bad - a machine for coffee totally awful and unbelievable, stale croissants, packet ham, dry cheese, packets of butter..... We can't imagine how a hotel can believe this poor quality is acceptable - we don't think we have ever had such a bad experience before. We had booked and pre paid for 3 nights but left after one. It was too depress...
loved the hotel and the staff were so helpful and very accommodating
not a thing - would love to return one day
Excellent welcome and very friendly staff. This hotel is very comfortable and has an excellent restaurant.
The location was prefect and the hotel was excellent The staff were incredibly Friendly and helpful The hotel day manager Reyes had spotted it was my birthday and at breakfast gave me a birthday cake from the hotel Never had such excellent and exemplary service in a hotel before Much appreciated