Vila Gale Collection Palacio dos Arcos
5 stars
9.0
Wonderful
(902)
5 stars
Updating price...

Vila Gale Collection Palacio dos Arcos

5 stars
Largo Conde de Alcáçovas, 2770-031 Paço de Arcos, Lisbon District
9.0
Wonderful
902 reviews
Updating price...

Overview

Rating
Riverwalk Oeiras hotel in Paco De Arcos with a full-service spa A full-service spa, an indoor pool, and an outdoor pool are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities incExpedia Group
Riverwalk Oeiras hotel in Paco De Arcos with a full-service spa A full-service spa, an indoor pool, and an outdoor pool are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge. Vila Gale Collection Palacio dos Arcos offers 76 accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center. Guests under 18 years old are not allowed in the fitness facility or hot tub.Expedia Group
Rating
9.0
Wonderful
Based on 902 verified guest reviews

Available rates

Wed 5/21
Thu 5/22

The neighborhood

Largo Conde de Alcáçovas, 2770-031 Paço de Arcos, Lisbon District

Reviews

9.0
Wonderful
902 verified ratings
Wonderful
589
Very good
163
Good
83
Okay
33
Fair
15
Mediocre
12
Poor
7

Summary of reviews

Guests say
Guests enjoyed the great location, cleanliness, and friendly service of the hotel. Many praised the breakfast and value for money. However, some mentioned issues with amenities, such as limited options and maintenance problems. Overall, it seems to be a good choice for a family getaway, but improvements are needed in certain areas.
AI-Generated from customer reviews
Cleanliness9.5 out of 10
Service9.5 out of 10
Location9 out of 10
Value for Price9 out of 10
Breakfast8.5 out of 10
Amenities3 out of 10
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Score by provider

All reviews

4.0
Mediocre
Ivana, Apr 2025
Pros (+) The hotel is lovely. Great breakfast, nice view and good location.
Cons (-) They were doing construction on the hotel during our stay so the noise was very loud.
5.0
Fair
Cassi, Apr 2025
Pros (+) Nice location and grounds but a little to close to the busy road
Cons (-) Excessive noise and construction happening everywhere you look and no forewarning also you have to pay in advance which was so tacky .
9.0
Wonderful
Blair, Apr 2025
Pros (+) The staff was friendly, kind, and attentive. Loved the complementary wine tasting. Nice balcony with view. Liked the gardens. Good location with lots of restaurants nearby. On-site spa.
Cons (-) Separate night light for bathroom. Higher quality hair dryer.
8.0
Very good
Praneet, Apr 2025
Pros (+) No iron table provided. Great location and breakfast
7.0
Good
Ken, Apr 2025
Pros (+) They have a very nice breakfast buffet with cook to order eggs & pancakes. Check-in was excellent & someone walked us to our room. Being on the waterfront it has lovely ocean views. There is a parking garage which is secured at night.
Cons (-) Outside building maintenance interfered with our peaceful enjoyment sitting on the balcony. The hotel wasn't very full and they could have put us in a room away from this. The mattress is very firm, almost too firm for me to get a good nights sleep. The separate shower is nice but the controls are placed where one will elbow it constantly - it also ran a little hot/cold during a shower.
7.0
Good
Madeleine, Apr 2025
Pros (+) +good location +good breakfast, was very nice sitting outside +room was very spacious -we were not made aware that we had to wear a swimming cap in the indoor pool so we were forced to buy one. Would be nice if this was informed in advance
6.0
Okay
Rui, Mar 2025
Pros (+) I had a short single night stay so I didn't experience the whole facilities but from what I saw it lacks in maintenance and renovation. I could forgive parts of it if this was a 4 star hotel but it is 5 stars and not very cheap so it must have higher standards than this. For instance our sliding bathroom door didn't slide that well, you had to muscle it open. Noise isolation was poor. Decoration f...
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10
Wonderful
Shimita, Mar 2025
Pros (+) The rooms are very comfortable and view breathtaking. The staff are amazing, very accommodating and friendly.
Cons (-) I enjoy almost everything but was a bit disappointed with the restaurant, I was expecting more.
9.0
Wonderful
Filipe, Mar 2025
Pros (+) Staff is very friendly and helpfull
Cons (-) Needs some room renovation, speacially bathroom
10
Wonderful
Joel, Jan 2025
Pros (+) High speed internet, amazing views, very kind staff, amazing food, amazing gardens.
Cons (-) The only thing that could be better was the room doors, they were a bit warped making them very hard to open and close properly and with so every time we opened/closed the doors we had to add a lot of extra force to actually close them (creating loud noise for the neighbours).

Amenities

  • Outdoor pool
  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Business center
  • Wi-Fi available in all areas

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
License number4156