Victoria Xiengthong Palace
4 stars
8.9
Very good
(418)
4 stars
Updating price...

Victoria Xiengthong Palace

4 stars
Kounxoau Road, Ban Phonehueng, Luang Prabang
8.9
Very good
418 reviews
Updating price...

Overview

Rating
Eco-certified hotel with bars and a 24-hour front desk A restaurant, 2 bars/lounges, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services, and dry clExpedia Group
Eco-certified hotel with bars and a 24-hour front desk A restaurant, 2 bars/lounges, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services, and dry cleaning. Victoria Xiengthong Palace offers 26 air-conditioned accommodations with minibars and safes. 21-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.Expedia Group
Rating
8.9
Very good
Based on 418 verified guest reviews

Available rates

Sat 4/12
Sun 4/13

The neighborhood

Kounxoau Road, Ban Phonehueng, Luang Prabang

What's nearby

  • Golden City Temple0.06 mi
  • Phu Si0.58 mi
  • Wat Mai0.64 mi
  • Night Market0.48 mi
  • Royal Palace Museum0.58 mi
  • Traditional Arts and Ethnology Centre0.76 mi

Reviews

8.9
Very good
418 verified ratings
Wonderful
264
Very good
80
Good
37
Okay
20
Fair
11
Mediocre
4
Poor
2

Summary of reviews

Guests say
Guests have praised the excellent location of the hotel, being close to attractions such as Xiengthong temple, with beautiful views of the river. The service was often described as outstanding, with attentive and friendly staff who made guests feel welcomed and cared for. The breakfast offerings received positive remarks, highlighting delicious gluten-free options and a variety of local dishes. However, there were some concerns regarding the cleanliness and comfort of the rooms, particularly related to the functioning of air conditioning.
AI-Generated from customer reviews
Service9.5 out of 10
Location9.5 out of 10
Breakfast9 out of 10
Cleanliness5 out of 10
Bed Comfort5 out of 10
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Score by provider

All reviews

9.0
Wonderful
Alison, Mar 2025
Pros (+) The property is very beautiful and the welcome warm and friendly. Our room (upgrade?) was amazing with sitting room, jacuzzi and very comfy bed plus spacious balcony overlooking the garden, lovely place to sit. Very quiet and peaceful. The restaurant is excellent, we recommend the traditional set menus. Breakfast buffet the best we've ever had. Very hard to find fault!
Cons (-) Mini-bar could have been better stocked and colder, but they did bring us ice immediately we asked for it.
9.2
Wonderful
Anonymous, Mar 2025
First a word of explanation: Be aware that no hotel on the Luang Prabang peninsula (aka old town) sits directly on the side of one of the rivers because there is a road that goes around the peninsula. Hence, all hotels that claim a river view have a road between themselves and the river. Second, there are a lot of trees along the rivers, so few hotels will have unobstructed view of the river (of w...
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10
Wonderful
Anonymous, Feb 2025
Great
9.6
Wonderful
Anonymous, Jan 2025
Everything about Victoria Xiengthong Palace is perfect. It was a 100% joy to stay there.
10
Wonderful
Anonymous, Jan 2025
Accommodation next to Wat Xiang Thong and the Mekong River. Beautiful hotel. Rooms are spacious and clean. Close to tourist attractions, both black markets and restaurants. Very good service staff.
9.6
Wonderful
Anonymous, Dec 2024
This is a beautiful peaceful property by the river. However, my favorite part is the staff in the hotel and restaurants. They are all so polite and always happy to help guests. I would definitely stay again.
10
Wonderful
Anonymous, Dec 2024
We always enjoy staying at Victoria Xiengthong Palace, a beautiful hotel with nice rooms and friendly competent staff. Will happily return.
8.8
Very good
Anonymous, Nov 2024
I had a wonderful stay! The location is perfect, making it easy to access nearby attractions, yet it’s tucked away enough to provide a peaceful and relaxing atmosphere. It’s the ideal place for anyone looking to unwind while still being close to everything. Highly recommend!
10
Wonderful
Anonymous, Oct 2024
It was a wonderful stay at Victoria xiengthong. The hotel is super clean, well maintained and the environment is very peaceful. Highly recommended!
6.8
Okay
Anonymous, Oct 2024
I booked a suite with a private tub for one night, but the water had floating debris in it. The staff said the water was freshly changed and blamed it on the local water quality, but that didn’t really put my mind at ease. On top of that, the air conditioner started leaking. Although they fixed it quickly, when they changed the sheets, I noticed the mattress was filthy, which was completely unacce...
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Amenities

  • Spa and wellness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Wi-Fi available in all areas
  • Flat-screen TV
  • Cable or satellite TV
  • Free toiletries

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.