All reviews
Location & views.
A bit expensive for food & drinks. A cup of coffee is to expensive & we got a yogurt parfait that was 20.00 and it was half full. That was a bit disappointing other than that it was great!
Spacious rooms, good food, wonderful service
None
Room dirty. Viceroy gone downhill since we stayed there five years ago. Some employees couldn’t speak English. Service poor in Toro restaurant, not as attentive to dog. Used to give a leash, dog bowls, beds. Spa super expensive, massage less than average. Ski valet was great, checkin great and valet for car great. Overall viceroy rundown and dirty. ALL workers need to speak English.
Look above
Direct access to the ski slopes is amazing together with the in house ski rental facilities
We were not impressed by the Toro restaurant and it s staff
Staff was courteous , friendly went above and beyond
Nothing
Front desk Customer service and shuttle valet…. Ethan needs a promotion! He’s the nicest, kid whom is eager to help and please. He’s an angel! Except for the red headed guy with the glasses :(
The prices of the meals are INSANE! 75$ for 2 sandwiches with chips and one soda. $45 for 2 small breakfast sandwiches. $8 for a small coffee.
Beautifully decorated rooms.
Short staffed. Probably due to the beginning of off season
The hotel is absolutely beautiful, and our room was cozy, clean, and comfortable. I especially loved the fireplace and the HUGE tub!
The hot tub, the bar area and restaurant.
The construction, the lack of parking, the forced valet service.