Viceroy Snowmass
5 stars
8.6
Very good
(189)
5 stars
Updating price...

Viceroy Snowmass

5 stars
130 Wood Road, Snowmass Village, CO 81615
8.6
Very good
189 reviews
Updating price...

Available rates

Sun 3/30
Mon 3/31

The neighborhood

130 Wood Road, Snowmass Village, CO 81615

What's nearby

  • Snowmass Ice Age Discovery Center5 min walk
  • Anderson Ranch Arts Center16 min walk
  • Snowmass Mountain11 min walk

Reviews

8.6
Very good
189 verified ratings
Wonderful
132
Very good
16
Good
17
Okay
5
Fair
8
Mediocre
3
Poor
8

Summary of reviews

Guests say
Guests generally appreciated the hotel's beautiful location and some amenities, such as the helpful and friendly staff. However, there were significant concerns about the service quality, cleanliness, and several issues related to room conditions and size. Food quality and unexpected fees also contributed to a negative experience for many guests, indicating that while the hotel has potential, it needs substantial improvements to match the expectations set by its offerings.
AI-Generated from customer reviews
Location7.5 out of 10
Amenities7 out of 10
Value for Price3 out of 10
Room Size2.5 out of 10
Cleanliness2 out of 10
Service1 out of 10
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Score by provider

All reviews

9.0
Wonderful
Verified Hotel Guest, Feb 2025
Pros (+) Location & views.
Cons (-) A bit expensive for food & drinks. A cup of coffee is to expensive & we got a yogurt parfait that was 20.00 and it was half full. That was a bit disappointing other than that it was great!
10
Wonderful
Marina, Jan 2025
Pros (+) Spacious rooms, good food, wonderful service
Cons (-) None
6.0
Okay
Sharon, Dec 2024
Pros (+) Room dirty. Viceroy gone downhill since we stayed there five years ago. Some employees couldn’t speak English. Service poor in Toro restaurant, not as attentive to dog. Used to give a leash, dog bowls, beds. Spa super expensive, massage less than average. Ski valet was great, checkin great and valet for car great. Overall viceroy rundown and dirty. ALL workers need to speak English.
Cons (-) Look above
10
Wonderful
Frank, Dec 2024
Pros (+) Direct access to the ski slopes is amazing together with the in house ski rental facilities
Cons (-) We were not impressed by the Toro restaurant and it s staff
10
Wonderful
Tessie, Dec 2024
Pros (+) Staff was courteous , friendly went above and beyond
Cons (-) Nothing
7.0
Good
Jennifer, Dec 2024
Pros (+) Front desk Customer service and shuttle valet…. Ethan needs a promotion! He’s the nicest, kid whom is eager to help and please. He’s an angel! Except for the red headed guy with the glasses :(
Cons (-) The prices of the meals are INSANE! 75$ for 2 sandwiches with chips and one soda. $45 for 2 small breakfast sandwiches. $8 for a small coffee.
7.6
Good
Anonymous, Oct 2024
Parking challenges and additional charges that were not account med for before the booking
8.0
Very good
John, Oct 2024
Pros (+) Beautifully decorated rooms.
Cons (-) Short staffed. Probably due to the beginning of off season
10
Wonderful
Lindsay, Sep 2024
Pros (+) The hotel is absolutely beautiful, and our room was cozy, clean, and comfortable. I especially loved the fireplace and the HUGE tub!
8.0
Very good
Michael, Sep 2024
Pros (+) The hot tub, the bar area and restaurant.
Cons (-) The construction, the lack of parking, the forced valet service.

Amenities

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking

Things to keep in mind

Check-in: From 4:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.