All reviews
In spite of non disclosed construction, two broken elevators, the hotel proceeded to charge a mandatory $50 "resort fee" that gave the guest nothing and a $50 valet parking charge with no other parking options. Just a hidden "extra" to increase profits.
Very nice, dry quiet and pleasant staff
Convenience was a 10/10. Staff was incredibly attentive, friendly, & professional. The service completely enhanced our experience.
I love the property. I have been coming every February for a week for over ten years. So I know the hotel very well. It is excellent located and the sli in ans ski out is compeltely a luxurious amenity, which it is why it is that expensive per night. So paying premium dollars, service should be premium as well. The cheapest night in February in Viceroy Snowmass is more expensive than one of the ch...
So paying premium dollara for my week in the property, I called 3 weeks in advance of my stay to request the posibility to have a nice view, given that this is not a feature like in other hotles where you can choose the type of view, and obviously you would pay accordingly. So I contacted several people in charge of the rooms, and they told me that they would try their best to help me with my requ...Read more
Location & views.
A bit expensive for food & drinks. A cup of coffee is to expensive & we got a yogurt parfait that was 20.00 and it was half full. That was a bit disappointing other than that it was great!
Awesome offerings and scenery
Spacious rooms, good food, wonderful service
None
Room dirty. Viceroy gone downhill since we stayed there five years ago. Some employees couldn’t speak English. Service poor in Toro restaurant, not as attentive to dog. Used to give a leash, dog bowls, beds. Spa super expensive, massage less than average. Ski valet was great, checkin great and valet for car great. Overall viceroy rundown and dirty. ALL workers need to speak English.
Look above
Direct access to the ski slopes is amazing together with the in house ski rental facilities
We were not impressed by the Toro restaurant and it s staff
Staff was courteous , friendly went above and beyond
Nothing
