All reviews
This property is damn near perfect. Truly… I’ve been all over many coasts across the world, and this was absolutely amazing. Every detail is perfect. The staff, service, everything.
The concept and the villas are great deco and experience. The whole team is very helpful and respectful. Special mention to the team from the restaurant and the pool area. Very kind and attentive. Food in general is amazing. The private pool at the villa is delightful and we saw wild monkeys coming to drink water from it which is amazing.
The location is a bit limited. We weren’t lucky as it was seaweeds season so pool was the only option. However there weren’t much where you can go along the beach since all places are private. Felt a bit stacked in the hotel.
Service was incredible. All inclusive option was much higher quality than any other resort.
The whole place is beautiful. The staff are exceptional,
The lighting system and lighting in the bedroom is not good. The bathroom lighting is abysmal. Whoever buys fruit and vegetables needs to learn the difference between poor quality and the best available.
This is one of the loveliest hotels you will find. The staff are absolutely fantastic and the food was exceptional. We have been lucky enough to stay in 5 star hotels around the world and this one is definitely up there. A couple of small points - the electrics and plumbing in the rooms are a bit dated and they should invest in a decent coffee machine. These are small things in an otherwise wonder...Read more
While planning a winter escape, I focused more on the type of resort rather than location or beach. I wanted to feel pampered, zen and with nature. I had stayed at Viceroy hotels in the US before and always had a good experience, so I was happy to find this one with only 40 or so rooms and the type of setting I was seeking. The care the staff took was unparalleled to any other experience we’ve had...
It’s the jungle, so be warned of the possibility of little crittersRead more
The tropical feel
The beach , I hated the sand whales at the front and the beach has too many rocks
The staff is amazing. They are receptive and thoughtful. The rooms were incredibly comfortable and clean. The plunge pool was a highlight. Eating by the water was balm for the soul.
The location directly on the beach. The jungle setting.
This resort is in dire need of a serious renovation of all its villas. The thatched roofs are leaking and the resort has tried to fix it by covering it with plastic sheets. Unfortunately, that keeps the water trapped in the roof and makes the room damp and covered with mold. Unacceptable for a resort that claims to be 5 star luxury and charges these type of prices. Best to avoid if your want to en...Read more
The staff were so friendly and nothing was too much trouble. Food was excellent and location great.
The rocks in the sea opposite but apparently they are going to break these up and the noise of the generator in room 32 but we asked to be moved which they did.