Viceroy Chicago
4 stars
9.1
Wonderful
(1407)
4 stars
Updating price...

Viceroy Chicago

4 stars
1118 North State Street, Chicago, IL 60610
9.1
Wonderful
1407 reviews
Updating price...

Overview

Luxury hotel with 2 restaurants and a fitness center This smoke-free hotel features 2 restaurants, a fitness center, and a rooftop terrace. WiFi in public areas is free. Additionally, valet parking, a seasonal outdoor pool, and conference space are o…Expedia Group
Luxury hotel with 2 restaurants and a fitness center This smoke-free hotel features 2 restaurants, a fitness center, and a rooftop terrace. WiFi in public areas is free. Additionally, valet parking, a seasonal outdoor pool, and conference space are onsite. Viceroy Chicago offers 180 accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and safes. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include a fitness center, a seasonal outdoor pool, and complimentary bicycles.Expedia Group
9.1
Wonderful rating
Based on 1407 verified guest reviews

Available rates

Thu 6/5
Fri 6/6

The neighborhood - Near North Side

1118 North State Street, Chicago, IL 60610

What's nearby

  • Urban Oasis1 min walk
  • Rush and Division Streets3 min walk
  • Exhale Spa3 min walk
  • Lathrop House4 min walk
  • Luxe Spa5 min walk
  • Newberry Library5 min walk
  • Newberry Plaza1 min walk
  • Oak Street3 min walk
  • Gold Coast3 min walk
  • Channing's Studio & Spa4 min walk
  • Sofitel Chicago Magnificent Mile5 min walk
  • Annunciation Greek Orthodox Cathedral6 min walk

Reviews

9.1
Wonderful
1407 verified ratings
Wonderful
1075
Very good
145
Good
82
Okay
46
Fair
18
Mediocre
19
Poor
22

Summary of reviews

Guests say
Guests appreciated the great location and friendly service of the hotel. However, many reviews pointed out issues with room size and cleanliness, with some guests experiencing delays during check-in and receiving rooms that did not meet their expectations. The bathrooms were generally well-received, but some guests mentioned the need for improvements in amenities and value for price.
AI-Generated from customer reviews
Location10 out of 10
Service9.5 out of 10
Bathroom8.5 out of 10
Cleanliness3.5 out of 10
Value for Price3 out of 10
Room Size2.5 out of 10
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Score by provider

All reviews

3.0
Poor
Walker, Jun 2025
Cons (-) Valet parking spot. Took me 9 drives around the building until a spot opened up
10
Wonderful
Christopher, May 2025
Pros (+) Relaxing
Cons (-) Nothing
10
Wonderful
Gibson, May 2025
Pros (+) Location
Cons (-) Rooms were a little on the small side
6.0
Okay
Yenifer, May 2025
Pros (+) The location of the hotel was excellent, offering beautiful views that truly enhanced the experience. The bedrooms were also comfortable, providing a pleasant space to relax and unwind after a long day.
Cons (-) I am extremely disappointed with my recent experience at this hotel, as the level of service from the staff was truly unacceptable, leaving us feeling uncomfortable and unwelcome. The cleaning staff repeatedly entered our room without knocking or announcing themselves with a simple “room service,” which happened multiple times while we were inside, making the situation both invasive and unprofessi...
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10
Wonderful
Jessica, May 2025
Pros (+) The view as superb!
9.0
Wonderful
Welsh, May 2025
Pros (+) Centrally located, nice area. Our room was at the front of the hotel with a lake view, could be noisy at times. Very comfortable sleeps on the whole. Friendly concierge staff. Nice 'candy cart' put out for Friday through to Sundays...which you pay for with a daily amenity charge.
Cons (-) There's a popular small rooftop bar which locals use and can be difficult to get into unless reserved.
10
Wonderful
Kayla, May 2025
Pros (+) The view was immaculate.
Cons (-) There was nothing we didn't like.
9.0
Wonderful
Stefano, May 2025
Pros (+) Location, room, view from the room
Cons (-) The floor in the room was not super clean, the rest was okay
9.0
Wonderful
Dngerousbeauty, May 2025
Pros (+) First and foremost, In an industry where customer service usually leaves a lot to be desiresd, Mister Camerons attention to detail and professionalism is to be commended. All guests were greeted by name. And at vatious times, greeted respectfully in their native language. For that alone we'll not soon forget his kindness.
Cons (-) The restaurant could use a bit of help. The wait time to receive our order was unecessarily lengthy. And once received, everyone at our table noted key irregularities with their dishes that should have been caught during plating: overcooked chicken breasts, hollow falafels, and wilted salad greens, etc. After two unsatisfactory lunches we collectively decided to forgo the restaurant and venture ou...
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6.0
Okay
Constantinos, Apr 2025
Pros (+) Room was great. Mark, the doorman was excellent. The departure was poor. No shower facility for those spending a day in the city. No attempt top help either.
Cons (-) The departure. Shocking and very arrogant.

Amenities

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business center

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.