Valentin Imperial Maya - Adults Only
5 stars
9.1
Wonderful
(746)
5 stars
Updating price...

Valentin Imperial Maya - Adults Only

5 stars
Carr.Fed.307 Chetumal, 77710 Playa del Carmen, Quintana Roo
9.1
Wonderful
746 reviews
Updating price...

Overview

Rating
Nestled on a one-half mile stretch of private beach in Playa Secreto in the Riviera Maya, this only-adult, all-inclusive resort offers spa services and a variety of on-site dining and entertainment options. Valentin Imperial Maya All Inclusive featur…Booking.com
Nestled on a one-half mile stretch of private beach in Playa Secreto in the Riviera Maya, this only-adult, all-inclusive resort offers spa services and a variety of on-site dining and entertainment options. Valentin Imperial Maya All Inclusive features rooms with jetted tubs and balconies. The rooms offer free high-speed internet access as well as iPod docking stations. Breakfast and lunch are served at the beachfront à la carte restaurant. The resort's main buffet restaurant serves breakfast and lunch. For dinner, guests can choose from 7 a la carte restaurants, which serve Italian, French, Japanese, Indonesian, Mexican, steak dishes and seafood. The property arranges kayaking, snorkeling or scuba diving. On spot, guests can relax with a massage in the full-service spa. Among other features are an outdoor swimming pool and tennis courts. Valentin Imperial Maya All Inclusive is located 25 minutes' drive from International Cancun Airport, 30 minutes' drive from Cancun and only 20 minutes' drive from Playa del Carmen.Booking.com
Rating
9.1
Wonderful
Based on 746 verified guest reviews

Available rates

Sun 3/30
Mon 3/31

The neighborhood

Carr.Fed.307 Chetumal, 77710 Playa del Carmen, Quintana Roo

Reviews

9.1
Wonderful
746 verified ratings
Wonderful
578
Very good
82
Good
41
Okay
12
Fair
16
Mediocre
12
Poor
5

Summary of reviews

Guests say
Overall, guests experienced excellent service with many praising the staff's promptness and helpfulness, especially in the restaurants and housekeeping. The cleanliness of the hotel and its facilities was also highlighted positively, with several guests noting well-maintained grounds and rooms. However, there were significant concerns regarding the quality of food, with multiple reviews indicating it fell short of expectations. Some guests mentioned specific issues like slow check-in, difficulties in group dining arrangements, and dissatisfaction with meal options, indicating that despite the beautiful setting and good service, the food experience could greatly impact overall satisfaction.
AI-Generated from customer reviews
Service9.5 out of 10
Cleanliness9 out of 10
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All reviews

10
Wonderful
Kaner, Feb 2025
Pros (+) Swim up by lazy river .
Cons (-) Bathroom glass doors and slippery bathroom floors.
9.0
Wonderful
Jonathan, Dec 2024
Pros (+) Well designed resort, very good maintenance, clean and beautiful facilities, helpful and friendly staff, high quality food and different activities for everybody
Cons (-) The quality of the entertainment program
9.0
Wonderful
Kyle, Dec 2024
Pros (+) i liked that everyone seemed to enjoy themselves and the size of the resort was massive and it was nice to have visited and created a wonderful experience. I will always remeber the awesome time i had on my honeymoon!
Cons (-) i didnt like how at first it was tricky to navigate. It was difficult at first but at the end of the trip i knew where everything was. Maybe a tour would have helped but then again it could have been offered and i didnt know about it.
8.0
Very good
Michael, Nov 2024
Pros (+) No kids
Cons (-) Have to change clothes to go eat dinner
9.0
Wonderful
James, Nov 2024
Pros (+) Facility was great. Location and cleanliness were top tier. Most of the staff were friendly.
Cons (-) Food selections could have been better.
9.0
Wonderful
Ashley, Sep 2024
Pros (+) Everything
Cons (-) Nothing
10
Wonderful
Cynthia, Sep 2024
Pros (+) Rooms are excellent! Something for everyone to do and enjoy. The restaurants were great. The staff was amazing! I'm definitely going back.
Cons (-) Resort is in thick vegetation, jungle like, and there are a lot of creatures roaming around.
10
Wonderful
Joshua, Sep 2024
Pros (+) The staff was very welcoming and the food was delicious!
Cons (-) Airport shuttle is a bit pricey
10
Wonderful
Otniel, Jul 2024
Pros (+) Clean, services avaiable
7.0
Good
William, Jul 2024
Pros (+) Staff and service
Cons (-) The food isn?t as good as it?s been in the past

Amenities

  • Private beach
  • Adults only
  • Snorkeling
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.