Utopia Naiharn by Fred&Com Phuket
5 stars
6.0
Okay
(114)
5 stars
Updating price...

Utopia Naiharn by Fred&Com Phuket

5 stars
3/133 Moo 1, Soi Suan Wat, Rawai
6.0
Okay
114 reviews
Updating price...

Overview

While you're here, you can enjoy all the comforts of home and more, including a lifeguard on site and a rainfall showerhead, as well as a refrigerator and a stovetop. Other amenities include designer toiletries, premium bedding, a pillowtop bed, and Expedia Group
While you're here, you can enjoy all the comforts of home and more, including a lifeguard on site and a rainfall showerhead, as well as a refrigerator and a stovetop. Other amenities include designer toiletries, premium bedding, a pillowtop bed, and laundry facilities.Expedia Group
6.0
Okay rating
Based on 114 verified guest reviews

Available rates

Sun 5/25
Mon 5/26

The neighborhood

3/133 Moo 1, Soi Suan Wat, Rawai

What's nearby

  • Phuket Riding Club0.39 mi
  • Nai Harn Beach0.66 mi
  • Rawai Beach0.61 mi
  • Windmill Viewpoint0.79 mi

Reviews

6.0
Okay
114 verified ratings
Wonderful
58
Very good
17
Good
23
Okay
4
Fair
5
Mediocre
2
Poor
5

Summary of reviews

Guests say
Guests had a largely negative experience, citing issues with service, cleanliness, and misleading listings. Many reviews highlighted the lack of proper communication from management and the unkempt conditions of the properties. However, some guests appreciated the amenities and the overall design of the facilities. The breakfast options received mixed feedback, with some guests finding them lacking in variety.
AI-Generated from customer reviews
Amenities9 out of 10
Location1.5 out of 10
Atmosphere1 out of 10
Value for Price0.5 out of 10
Cleanliness0 out of 10
Service0 out of 10
Sort by:Most recent

Filters

Review rating
Traveler type
Time of year

Score by provider

All reviews

1.0
Poor
Cristina, Feb 2025
Pros (+) The complex had a pool , gym and restaurant - sadly we never manged to use it due to the time spent trying to resolve the incorrect booking made by Antoine our host.
Cons (-) Avoid at All Costs – Misleading Listing & Unprofessional Management Our experience at this property was nothing short of a scam—a complete misrepresentation that cost us time, money, and peace of mind. False Advertising & Last-Minute Photo Uploads The property we arrived at did not match the listing at all. The photos were only uploaded after I personally flagged the issue to the property manager,...
Read more
10
Wonderful
Andrejs, Nov 2021
Pros (+) Nice quit place, 5 minutes drive from beach, very nice.
10
Wonderful
Hendrik, Oct 2020
Pros (+) Seems like a brand new hotel. Unfortunately, quite empty at this time. I sincerely hope people will visit/support them. They have such a lot to offer. The staff were amazing - especially Bas, Mui and Nook. They also took great care of me when I got sick. Booked a Tropical Suite. Was offered a Jungle Loft when I arrived (because the Tropical building is not operational), which I didn't like - mainl...
Cons (-) They are still ironing out some small things. Might have to do something about the dogs in the neighbourhood that bark at night - and that approach you in a very threatening manner if you walk past them (especially in the evening). I had a nice Japanese meal, but the Thai food/breakfast selection requires some improvement. I missed some body lotion, a file and earbuds in the bathroom.
Read more
10
Wonderful
Jennie, Apr 2020
Pros (+) The property was really new and very well done out. It was clean and very comfortable. The staff were also very friendly given the Coronavirus pandemic they were very accommodating of everyone.
Cons (-) It was a little far from beaches but if you have a scooter it’s great, they also offer transfers.
10
Wonderful
Jennie, Apr 2020
Pros (+) The property was really new and very well done out. It was clean and very comfortable. The staff were also very friendly given the Coronavirus pandemic they were very accommodating of everyone.
Cons (-) It was a little far from beaches but if you have a scooter it’s great, they also offer transfers.
7.0
Good
Bagrat, Mar 2020
Pros (+) Food location staff except cleaners
Cons (-) Cleaning was not so good
7.0
Good
Bagrat, Mar 2020
Pros (+) Food location staff except cleaners
Cons (-) Cleaning was not so good
10
Wonderful
Paul, Mar 2020
Pros (+) Room was perfect. Very large comfortable bed, fully stocked kitchen for cooking and room the was massive.
Cons (-) pool area was very noisey 24/7. They seem to let people run a muck all night, every night even though it was deemed to be closed by 8pm. It didn’t bother me just seemed as though the staff had no control over it. Stay away from the first floor pool side unless your of that nationality
10
Wonderful
Paul, Mar 2020
Pros (+) Room was perfect. Very large comfortable bed, fully stocked kitchen for cooking and room the was massive.
Cons (-) pool area was very noisey 24/7. They seem to let people run a muck all night, every night even though it was deemed to be closed by 8pm. It didn’t bother me just seemed as though the staff had no control over it. Stay away from the first floor pool side unless your of that nationality 👍🏻
6.0
Okay
David, Feb 2020
Pros (+) New hotel. Staff were smiley and polite, but their English was limited. 2 for 1 pool cocktails were good, though as ever, more alcohol in the cocktail was needed! :) Well-equipped gym with new machines.
Cons (-) Bedroom felt claustrophobic. Not large. Grey and white. No pictures on walls to lighten the decor. Corridors to rooms also bare and poorly lit. Two swimming pools but both small.

Amenities

  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking

Things to keep in mind

Check-in: From 4:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.