Twin Palms Resort
4 stars
6.4
Okay
(297)
4 stars
Updating price...

Twin Palms Resort

4 stars
Sangkat 4, Otress Village, Krong Preah Sihanouk
6.4
Okay
297 reviews
Updating price...

Overview

Located within 300 metres of Otres Beach and 7 km of Serendipity Beach Pier, Twin Palms Resort provides rooms with air conditioning and a private bathroom in Sihanoukville. This beachfront property offers access to a terrace and free private parking.…Booking.com
Located within 300 metres of Otres Beach and 7 km of Serendipity Beach Pier, Twin Palms Resort provides rooms with air conditioning and a private bathroom in Sihanoukville. This beachfront property offers access to a terrace and free private parking. Featuring family rooms, this property also provides guests with a year-round outdoor pool. At the country house, each unit is fitted with a balcony. All units have a private bathroom, a safety deposit box and free WiFi, while some rooms here will provide you with a patio and some have pool views. The units will provide guests with a desk and a kettle. A bar can be found on-site. For guests with children, the country house features kids pool and outdoor play equipment. Guests can relax in the garden at the property. Kbal Chhay Waterfalls is 18 km from Twin Palms Resort, while Giant Ibis Transport Sihanoukville is 6.6 km away. Sihanouk International Airport is 14 km from the property.Booking.com
6.4
Okay rating
Based on 297 verified guest reviews

Available rates

Fri 6/6
Sat 6/7

The neighborhood

Sangkat 4, Otress Village, Krong Preah Sihanouk

What's nearby

  • Otres Beach0.34 mi

Reviews

6.4
Okay
297 verified ratings
Wonderful
107
Very good
50
Good
54
Okay
34
Fair
23
Mediocre
11
Poor
18

Summary of reviews

Guests say
Guests generally appreciate the beautiful pool and spacious rooms, but many complaints arise regarding cleanliness, noise levels, and the overall condition of the hotel. Issues like mold, noise from construction, and poor service have left guests disappointed, indicating that improvements are needed to meet expectations.
AI-Generated from customer reviews
Pool8 out of 10
Cleanliness1 out of 10
Noise Level1 out of 10
Sort by:Most recent

Filters

Review rating
Traveler type
Time of year

Score by provider

All reviews

7.0
Good
Paul, Mar 2025
Pros (+) A little oasis surrounded by building. Nice pool. Friendly staff. Relaxed
Cons (-) A bit tired. WiFi poor
9.0
Wonderful
Gloria, Feb 2025
Pros (+) The pool was amazing for my one year old, the rooms big and bed comfortable. Staff was very helpful! Loved the high quality water provided daily!
Cons (-) There was construction next door, but you don't hear it in the room. Missing was on-site restaurant and bar.
1.0
Poor
Michael, Feb 2025
Cons (-) This place is HORRIBLE! Mold,mildew and the smell is terrible. The air con didn't work. No hot water.stains in the sheets. This place should be shut down!
6.0
Okay
Mohammad, Jan 2025
Pros (+) Environment was good.
10
Wonderful
Rana, Dec 2024
Pros (+) good
Cons (-) good
8.0
Very good
Leah, Nov 2024
Pros (+) The staff (Kitty is very helpful… also the owner whom I always message prior the trip is very responsive and helpful)
Cons (-) The AC not that strong and comfortable but they gave us extra Fan and it is ok. The Room Door Lock is very weak and loose . Should have inside lock for safety though it is very safe they have gate and guards are very attentive.
5.0
Fair
Vicheth, Nov 2024
Pros (+) This chinese run resort is about to close soon, maybe as the look from outside is quiet. No standby reception, the restaurant was closed, they allow the car parking on the grass/ garden etc, and some quests complaints about the dirty and smelly of their room.
5.0
Fair
Philip, Jun 2024
Pros (+) Didn’t have breakfast. We left early to catch a flight
Cons (-) The lack of attentive staff, the constant sound of construction works throughout the night. Sihanoukville used to be so pretty and beautiful… now it’s an utter dump.
6.0
Okay
Syravann, May 2024
Pros (+) Location near the beach
Cons (-) The room I stayed has Aircon far from the beds and blocked by bathroom wall, so it was not cool and I had to ask for a fan. The cable TV didn't work.
10
Wonderful
Soung, Oct 2020
Pros (+) alm, clean and no serendipity Good place between Otres-1 and Otres-2 beaches. Some moskitos. Beach is in 5 mins distance, but there is no restaurants and anything, only the beach, but it's good beach

Amenities

  • Outdoor pool
  • Beachfront
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Free parking
  • Wi-Fi available in all areas
  • Cable or satellite TV
  • Free toiletries

Things to keep in mind

Check-in: From 1:00 pm
Check-out: Prior to 11:30 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.