All reviews
Room was beautiful, food was fantastic!
machines could loosen up some and get some Zeus machines! The 2 you had were not the original type Zeus machines.
The water pressure for the shower was not enough to rinse my hair and the toilet paper was poor quality
Had grand kids, pool is great, used room service, view of Christmas Lights was outstanding!
Kids menu on a good day would be rated below average. Selections were I believe 3 and choices were not what an 8 and 10 year old would want. I am not sure what age would want what was offered. No room service menu , had to turn on computer to look up, do not believe the kids menu was printed, had to call the room service# to find out what was available. This to me is a minus on a very fine hotel.
They corrected the situation with my room cleanliness immediately. Tawnee the housekeeping manager was very apologetic and gave me a food credit as a good gesture. Hessmine the housekeeper went over and above to ensure that my stay was wonderful. I appreciate the great customer service that these two ladies provided.
I stay at this hotel every year in February since 2020. In 2023 I found black hairs rolled up in the shower mat and this year (2025) I found long blonde hairs all over the vanity stool in the bathroom (see photos). I typically stay at this hotel in a deluxe room for anywhere from 5 to 7 days. I expect the room to be clean as this is not a motel 6. I want to feel confident that I am not sleeping on...Read more
We all enjoyed the ambiance and extremely courteous and helpful staff. The layout was perfect for our small group. We were there celebrating a special birthday and our choice was here.
There were no negatives on our trip. It was fantastic!
I have stayed at this facility more than once, feels very Vegas without having to board a flight.
The elevator situation is a bit of a hindrance as it is so slow especially when busy. Was easy enough to deal with just my only negative
Very clean and comfortable
Nothing can't think of anything we didn't like
Comfortable and clean
Poor service, took 45 min to get checked in, pool was way too crowded