Tsukino Yado Sara
4 stars
8.9
Very good
(575)
4 stars
Updating price...

Tsukino Yado Sara

4 stars
588-1 Yumoto, Hakone
8.9
Very good
575 reviews
Updating price...

Overview

Rating
While you're here, you can enjoy all the comforts of home and more, including a spring water bathtub and free WiFi, as well as a flat-screen TV and a toilet with electronic bidet. Other amenities include towels, slippers, a desk, and luggage storage.
Rating
8.9
Very good
Based on 575 verified guest reviews

Available rates

Mon 5/19
Tue 5/20

The neighborhood

588-1 Yumoto, Hakone

What's nearby

  • Izumi5 min walk
  • Hakone-Yumoto Railway Station10 min walk
  • Tonosawa Railway Station22 min walk
  • Sounji Temple7 min walk
  • Tenzan Tohji-kyo16 min walk

Reviews

8.9
Very good
575 verified ratings
Wonderful
342
Very good
131
Good
56
Okay
20
Fair
12
Mediocre
8
Poor
6

Summary of reviews

Guests say
Guests praised the hotel's great location, exceptional service, and cleanliness. The food received high marks, especially the breakfast and dinner options. Many enjoyed the private baths and overall atmosphere, although some felt the value for price was lacking, particularly regarding flexibility with requests.
AI-Generated from customer reviews
Service9.5 out of 10
Bathroom9.5 out of 10
Cleanliness9 out of 10
Location9 out of 10
Value for Price3 out of 10
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Score by provider

All reviews

8.0
Very good
Neil, May 2025
Pros (+) Location very good, nice room and we enjoyed the outdoor bath.
Cons (-) As we don’t read or speak Japanese we found the food difficult as we did not know what we were eating- breakfast was the most difficult.
10
Wonderful
Tiago, May 2025
Pros (+) The room was huge and very clean. The baths plus the in room bath tub in the balcony were so nice and relaxing. The hotel was classy, the staff very friendly. Bonus points for the delicious Japanese breakfast and late night free noodles as well!
8.0
Very good
Sophia, May 2025
Pros (+) Very good service, great location
Cons (-) Can two pillows be provided for each guest?
8.0
Very good
Jo, May 2025
Pros (+) We had a very pleasant room, with a mountain view because we had chosen to have a private outdoor bathtub. The room was a decent size. The bed was fairly comfortable. The breakfast was Japanese style and quite extensive - rather too extensive really. We also had dinner on one of the nights (top tip, you need to book for dinner in advance to be sure of a table). The hotel is very convenient for the...
Cons (-) It is not cheap, and it is not quite as luxurious as it looks on the photos on their website, but the pricing is in line with other hotels in Hakone - which is very touristy and therefore quite pricey.
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9.0
Wonderful
Anthony, Apr 2025
Pros (+) Amazing room and bath on our balcony. Great food. Loved being able to help yourself to drinks.
10
Wonderful
Amber, Apr 2025
Pros (+) The staff was very friendly and accommodating. We enjoyed the public baths as well as the private bath in our room. It was the perfect, relaxing getaway after the hustle and bustle of Tokyo.
9.0
Wonderful
Ze, Apr 2025
Pros (+) Staff are helpful, professional and friendly
10
Wonderful
Gary, Apr 2025
Pros (+) Lovely spa hotel, ideally located, larger than expected room (we only booked a standard room), amazing breakfast experience. We took full advantage of the private onsen as well as the outdoor bath in our room, the hotel also offers free coffee and self service alcoholic drinks including whiskeys, gins, vodka etc plus wine and draughty beer. Would hesitate to use again and highly recommend
Cons (-) Nothing to dislike
10
Wonderful
Maria, Apr 2025
Pros (+) “Wonderful stay in Hakone—helpful staff, amazing sushi, and a great private onsen.
10
Wonderful
Stephen, Apr 2025
Pros (+) We loved our private bath on the balcony.
Cons (-) Nothing

Amenities

  • Restaurant
  • Room service
  • Free Wi-Fi
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Free toiletries
  • Internet
  • Hairdryer

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.