Treetops Hotel
4 stars
9.4
Wonderful
(386)
4 stars
Updating price...

Treetops Hotel

4 stars
Beach Front, Caye Caulker
9.4
Wonderful
386 reviews
Updating price...

Overview

Rating
Beachfront hotel for sun and fun A private beach, concierge services, and laundry facilities are available at this hotel. Additionally, tour/ticket assistance, a porter/bellhop, and a front-desk safe are onsite. Change of towels is available on requeExpedia Group
Beachfront hotel for sun and fun A private beach, concierge services, and laundry facilities are available at this hotel. Additionally, tour/ticket assistance, a porter/bellhop, and a front-desk safe are onsite. Change of towels is available on request. Treetops Hotel offers 6 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature Egyptian cotton sheets and premium bedding. Accommodations at this 4-star hotel have kitchens with refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, designer toiletries, and hair dryers. This Caye Caulker hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. 50-inch Smart televisions come with digital channels. Additionally, rooms include complimentary bottled water and ceiling fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include a private beach. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
9.4
Wonderful
Based on 386 verified guest reviews

Available rates

Mon 5/12
Tue 5/13

The neighborhood

Beach Front, Caye Caulker

What's nearby

  • Caye Caulker Sand Volleyball Court0.31 mi
  • The Split0.72 mi
  • Frenchies Dive Shop0.63 mi

Reviews

9.4
Wonderful
386 verified ratings
Wonderful
251
Very good
60
Good
42
Okay
14
Fair
7
Mediocre
7
Poor
5

Summary of reviews

Guests say
Guests consistently praised the hotel for its great location, excellent service, and cleanliness. Many appreciated the availability of free bicycles and the helpfulness of the staff, particularly Audre. While some mentioned construction noise, the overall experience was positive with many guests expressing a desire to return.
AI-Generated from customer reviews
Service10 out of 10
Cleanliness9.5 out of 10
Location9.5 out of 10
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Score by provider

All reviews

9.0
Wonderful
Bethany, May 2025
Pros (+) We had a wonderful stay at Treetops. All the staff, managed by Audre, were great, very hard working and lovely to chat with. Our room was really spacious and comfortable. The housekeepers came every day and did a wonderful job (do leave them a tip!). The pool is really handy if you don't fancy a beach day. There are also free bikes to use whilst there. There are loads of great food and drink place...
Cons (-) We struggled to get bikes for a couple of days as two families were there together and were making good use of them all day and evening, so it may be helpful to encourage guests to be mindful of that so there are plenty to share. Otherwise everything was great.
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9.0
Wonderful
Barbara, May 2025
Pros (+) A relaxing paradise outside of the main hustle & bustle of the centre of Caye Caulker. Free bikes available 24/7 to get around which was great, or a short walk into the main strip. Very big, spacious room with large comfortable bed, kitchenette & everything you could possibly need. Meticulously clean. Beautiful pool & roof top terrace. The property manager Audré (Céline Dion of Caye Caulker 😀) wa...
Cons (-) Checkout at 10am is earlier than other places.
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9.0
Wonderful
Andrew, Apr 2025
Pros (+) Room was beautifully decorated and spacious. Everything worked well, TV, Aircon, shower. Bikes were great too. Really lovely place all in all, very well maintained.
Cons (-) The area out in front of the hotel looked messy - not sure anything could be done about that though
10
Wonderful
Roberto, Apr 2025
Pros (+) Everything was great, clean rooms, impeccable service, enjoyed the location, and the staff was great. Audrey was so present and helpful at any time.
10
Wonderful
Katie, Apr 2025
Pros (+) Lovely clean room - bigger than it looks in the pictures. Nice big bathroom. Reception/owners were v proactive asking us how we’re getting back to chetumal the next day and organised a taxi for us early in the morning to get the ferry and taxi was on time Great location on the front
10
Wonderful
Michael, Apr 2025
Pros (+) It is a beautiful place to stay. We enjoyed beeing at the pool in the morning. The manager of the hotel, Audre, was very nice and helpful all the time. The rooms, the Hotel, the beach everything was great!
9.0
Wonderful
Dave, Apr 2025
Pros (+) The location, cleanliness, attention to detail and above all the staff made our stay at Treetops just perfect to end our trip around Central America.
10
Wonderful
Trisha, Mar 2025
Pros (+) Excellent location, clean, quiet and Audre was an amazing host!
8.0
Very good
Heinz, Mar 2025
Pros (+) Room, view and location
Cons (-) No service at all (no breakfast, no dinner, no bar etc.) This place can not be rated as a 5 star hotel - it should be rated as a guesthouse ! Beach was full of seagrass not to be used.
10
Wonderful
Jennifer, Mar 2025
Pros (+) Room was cleaned everyday, very thoroughly. Staff was so friendly and accommodating. The outside property was well maintained. The host was very happy to share info about the island, make recommendations and even book activities/taxis.
Cons (-) There's nothing I didn't like about Treetops.

Amenities

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Flat-screen TV
  • TV
  • Free toiletries
  • Internet

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 10:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.