Tradition Julen Hotel
4 stars
9.4
Wonderful
(727)
4 stars
Updating price...

Tradition Julen Hotel

4 stars
Riedstrasse 2, 3920 Zermatt, Valais
9.4
Wonderful
727 reviews
Updating price...

Overview

Rating
Hotel with 2 restaurants, steps from Zermatt-Matterhorn Ski Paradise 2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free train station pick-up are alExpedia Group
Hotel with 2 restaurants, steps from Zermatt-Matterhorn Ski Paradise 2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free train station pick-up are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Tradition Julen Hotel offers 32 air-conditioned accommodations with free minibar items and minibars. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
9.4
Wonderful
Based on 727 verified guest reviews

Available rates

Tue 5/20
Wed 5/21

The neighborhood - Downtown

Riedstrasse 2, 3920 Zermatt, Valais

What's nearby

  • Matterhorn Museum3 min walk
  • Zermatt Railway Station11 min walk
  • Zermatt-Matterhorn Ski Resort10 min walk
  • Gornerschlucht19 min walk

Reviews

9.4
Wonderful
727 verified ratings
Wonderful
594
Very good
81
Good
33
Okay
9
Fair
7
Mediocre
1
Poor
2

Summary of reviews

Guests say
Guests generally loved the hotel's cleanliness and excellent location, making it a great choice for exploring the area. However, there were notable complaints regarding service, particularly with staff responsiveness and handling of reservations. Overall, many guests enjoyed their stay despite some service-related issues.
AI-Generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Service4 out of 10
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All reviews

9.0
Wonderful
Abhijit, Apr 2025
Pros (+) Staff was friendly and cooperative. Good amenities
10
Wonderful
Keri, Apr 2025
Pros (+) the hotel is adorable and feels like home. we visited their sister hotel alpenhof which has a very different feel. we very much preferred this hotel. it was well staffed, the spa was nice and so was the pool. our room was great with a wonderful view. They provided us with a small birthday table decor and card which was nice. they also provided us with a dog bed and bowl which was perfect because t...
Cons (-) Julen : perfect! However we visited their sister hotel to use the half board one night. The Alpenhof for my birthday dinner wasn't our favorite, it was understaffed. They nicely decorated a table for my birthday but the host at the front door was also taking everyone's orders, with two large parties, we felt a bit forgotten. ( not the staffs fault, clearly) We had to request a drink menu which was...
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10
Wonderful
Alison, Apr 2025
Pros (+) Lovely and charming, a perfect blend of traditional Swiss with modern comforts.
Cons (-) Ask for a room at the back (Matterhorn views) if you’re if you’re a light sleeper, because the front faces on a popular apres ski spot, which can get loud at night.
9.0
Wonderful
Brian, Mar 2025
Pros (+) Location, the balconies, the staff, the ski room, the food, the room, closet space
Cons (-) No hot tub, first floor heard a lot of sound from downstairs, pull couch was squeaky
10
Wonderful
Hugo, Mar 2025
Pros (+) Everything from the moment you enter in the Hotel everyone is very welcoming and supportive. Big compliments to the Portuguese community which is super nice, friendly and attentive to all details.
Cons (-) Nothing to point.
10
Wonderful
Finlay, Feb 2025
Pros (+) Location. Feeling of the place.
Cons (-) Pub next door sometimes a little loud.
10
Wonderful
Amit, Feb 2025
Pros (+) The Hotel was wonderful- the location was very good to access the ski lift and still being close to the city center, the staff were friendly and helpful, the room itself was clean and well designed and the breakfast was very good.
10
Wonderful
Sophia, Jan 2025
Pros (+) Breakfast buffet - loads of good food to choose from! Dinner - I paid for half board so evening meal was inclusive. It was a 5 course meal (starter, soup, salad buffet from salad bar, main course and dessert); the food was very tasty and high quality! Very good catering staff who were so accommodating & friendly! Location - very near to the ski lift bus stops. The ski shop I hire my skis is just a...
Cons (-) nothing
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10
Wonderful
Leon, Jan 2025
Pros (+) Very cozy hotel.Friendly stuff, comfortable bed Excellent breakfast Prime location
Cons (-) We had very pleasant stay
10
Wonderful
Richard, Jan 2025
Pros (+) Wonderful staff, really friendly and helpful. The owner was always about and would say hello to everyone which gave a personal touch. Pool was nice, didn't find the steam room! Well located everything was in walking distance. We booked a Matterhorn room which was very spacious as well as having a superb view. Just lovely.
Cons (-) Room was too warm for me - too used to a cold house!

Amenities

  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Shuttle service (free)
  • Wi-Fi available in all areas

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.