All reviews
Lounge very nice , breakfast delicious, hotel staff very friendly
Some of furnitures are a bit old
Amazing hotel! The view from the room is impressive🤩 The staff is really helpful and pleasant..
The staff were amazing and its worth getting the room with the lounge, pool and Breakfast are also great. Views of the river was amazing and on the whole a great stay.
The Balcony didnt have a chair to sit and enjoy the fab view and the lounge space seemed a waste of space no TV. The roof bar is EXPENSIVE!
Amazing room with an amazing view. The hotel and rooms are immaculate. The breakfast was world class and the club lounge was amazing value.
The elevators. The worst I’ve ever experienced. Only 4 elevators available for the whole building. Often times one or two elevators were unavailable. The minimum wait for an elevator was 10 minutes every time you needed to use them. Quite often more. And when they did arrive they were full!!
Couldn't fault this hotel. Great location, great facilities, great staff, great breakfast.
The club floor and rooms. Great breakfast
The prices for the bars and restaurants are outrageously high This a shame as it put the top floor restaurants out of reach for many of your guests
The service and staff were exceptional. The view from the tower club rooms was amazing. Food and drink in the lounge was okay.
The spa was not open yet and there is construction going on. I would have liked a spa with a sauna and hot tub for the price.
Everything was unbelievable
Nothing at all
Service was very considerate and excellent in check-in, club lounge and the restaurant.
I could hear what the guests next to my room were talking about, the TV program, and music sounds during my stay, every night. Also I was surprised with the staff who guided to change swimming suits in front of Mozu restaurant even though there was a place for changing clothes and taking a simple shower behind the swimming pool.
Location Amazing view Cleaning