All reviews
Beautiful hotel a short walk away from Porto centre / close to attractions. Friendly staff. Great pool and spa. I would recommend to others. Spa treatment was incredible. Very clean and attractive hotel.
The staff are incredibly friendly but the service lets itself down. Quite a few instances of poor service and annoyances that should have been better for a 5 star hotel. Also slightly annoying that I upgraded for a river view and the view was mostly blocked by a tree. I also think the staff should be more proactive with poolside drinks orders, it was difficult to find staff and order. On check-in,...Read more
We loved being so close to the old tram stop, which takes you all the way to the beach, it’s also possible to walk into town from the hotel. I particularly appreciated the great food at the restaurant on our first night, the fabulous service, and also the small indoor pool, which is very private and which was really the perfect therapy for my ankle injury. I came in spite of having previously inju...
Perhaps one improvement could be connecting all of the Spa areas, but I’m not sure that this is possible.Read more
Staff is exceptional , well trained and polite
It was very chic. The staff were very friendly and attentive. I would definitely recommend to family and friends
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Staff all so friendly and helpful and very efficient. Nothing was too much trouble. The food was delicious and the room very comfortable. Excellent hotel perfect for a mini city break.
the view from our room
Staff was amazing! Very kind and helpfull. The best one we ever had. Interior design is modern and delightful, breakfast was good. Stunning views from the room and restaurant
Very bad soundproofing, we could hear every word and every step from the room next to ours, so we couldn't sleep at night. Toilets are not isolated from the bedroom...please leave open concept to prisons...this is a hotel and we want comfort. Hot water pressure was always very low. Rooms are very small. Indoor pools are almost as small as jacuzzi...we could't even use it.
Great facilities and wonderful staff :)
It’s abit further away from the city centre.
So nice and cosy decorated.friendly and helpfull
The hotel was immaculate. The staff could not have been more helpful and friendly.
Everything was perfect.
Perfectly situated with stunning views, exceptional level of service
Nothing
