The Yarn
4 stars
8.9
Very good
(757)
4 stars
Updating price...

The Yarn

4 stars
4 Bahnhofstrasse, 8810 Horgen, Zurich
8.9
Very good
757 reviews
Updating price...

Overview

Rating
Riverwalk hotel with a fitness center and a coffee shop Along with a fitness center, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and coffee/tea in a common area are oExpedia Group
Riverwalk hotel with a fitness center and a coffee shop Along with a fitness center, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking, and coffee/tea in a common area are onsite. The Yarn offers 81 air-conditioned accommodations with espresso makers and safes. 50-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily. Recreational amenities at the hotel include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
8.9
Very good
Based on 757 verified guest reviews

Available rates

Wed 5/14
Thu 5/15

The neighborhood

4 Bahnhofstrasse, 8810 Horgen, Zurich

What's nearby

  • City Museum Horgen4 min walk
  • Wohn- und Porzellanmuseum Agentenhaus Horgen4 min walk

Reviews

8.9
Very good
757 verified ratings
Wonderful
333
Very good
154
Good
150
Okay
53
Fair
33
Mediocre
19
Poor
15

Summary of reviews

Guests say
Guests appreciated the hotel's great location and cleanliness, particularly noting the beautiful views and comfortable rooms. However, many reviews highlighted issues with service, including unprofessional behavior from staff and communication problems. Overall, while the hotel has potential, improvements in service are necessary to enhance the guest experience.
AI-Generated from customer reviews
Location9 out of 10
Cleanliness8.5 out of 10
Service2 out of 10
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Score by provider

All reviews

10
Wonderful
Bianca, Apr 2025
Pros (+) Room confort, cleanliness, good breakfast selection.
9.0
Wonderful
Katharine, Apr 2025
Pros (+) Modern well equipped rooms close to station
Cons (-) No blinds so hard to get room fully dark. Idiots with posh cars revv their engines right outside around midnight so don’t plan on sleeping before that unless you bring earplugs!
8.0
Very good
Max, Apr 2025
Pros (+) Breakfast and the bathroom (especially the shower)
Cons (-) A bit noisy in the surroundings but expected as the hotel is next to the train station
9.0
Wonderful
Katharine, Apr 2025
Pros (+) Comfortable modern hotel with crucial A/C conveniently located next to the bus and train station.
Cons (-) Wardrobe would not fit dresses, but apart from that all was good. Not as noisy as a previous (disabled access) room and the A/C seemed to be functioning.
10
Wonderful
Fred, Apr 2025
Pros (+) Super breakfast; staff great; felt welcomed
Cons (-) Had to ask for all table stuff for breakfast. Yet, sakt/pepoer/napkin/cutlery provided swiftly do not a big issued
10
Wonderful
Jessica, Mar 2025
Pros (+) Beautiful hotel. Very comfortable room. Great breakfast and excellent location to the train station. Such a cute city!
9.0
Wonderful
Ian, Mar 2025
Pros (+) Excellent location and the staff all make you feel really welcome!!
8.0
Very good
Richard, Mar 2025
Pros (+) Breakfast was excellent in quality and choice, car parking was easy and convenient, staff were very helpful. Location is close to the station and public transport is excellent
Cons (-) No real comments to make
7.0
Good
Gary, Mar 2025
Pros (+) I do love this hotel. Location/rooms/facilities are amazing. Breakfast is great. Generally the staff are always great - Bea in restaurant was really helpful/thoughtful - she made a big difference and reminded me why I like this hotel so much.
Cons (-) Was a really strange experience - never experienced before. Checking in and being told that I had booked a disabled room - by mistake I may add - but that they would charge me extra to change to normal room (which was smaller btw) - be careful to check this if booking solo. The really weird/disappointing aspect was that after a long trip - getting to your hotel early/tired and being told your room...
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8.0
Very good
My, Mar 2025
Pros (+) Brand new Great location very tasty breakfast
Cons (-) Staff at breakfast didn't speak german Invoice only available online an not printable (completely useless) No feedback on online service request

Amenities

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Wi-Fi available in all areas
  • Flat-screen TV
  • Cable or satellite TV
  • Free toiletries

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.