All reviews
Great hotel with a fantastic gym and spa.
Great location and lovely old buildibg
Price for a small back room was a bit stiff - £200/night. We were walking and there was very little accommodation choice in woolacombe
This is a very classy hotel for the price you pay. Staff are extremely welcoming on arrival, the rooms are modern and clean, the spa facilities are great and the building is very well maintained and classically decorated (almost has a 1920’s theme - very well executed) and gives the place a cool vibe!
Literally the only thing we could even mildly identify as a complaint was the lack of herbal teas in the room (partner is vegan) but I’m sure they would have supplied oat milk or similar if asked. They had a great range of vegan foods in the restaurant. Yes, that’s right, if that’s all we can complain about, it’s got to be pretty damn good right?
we didnt have the breakfast, much to expensive, which was a shame, and thought there would have been slippers to match robes in bathroom
I also thought for the price we would have had a balcony
Great location, accommodation and staff. A very warm welcome from the moment we entered the car park. Gardens very well maintained. Great staff. Would have rated a 10 were it not for the pricey breakfast and the 'fusty' kale served in the Brasserie. Those two small things aside, a great stay and the weather was on our side.
As above. Fusty tasting kale and pricey breakfast.
Great location, clean rooms with a lovely view of the beach
The location is fab and the heritage building is beautiful. Facilities are good for those wanting Spa etc.
The front of house team were not engaging towards customers in fact I’d say they are indifferent at best, based upon our experience. We appreciate costs associated with running such a hotel are high but training the people who represent your business with the customers is critical and we’d urge you to focus some resources in this area. We left feeling that we’d had poor service and therefore poor ...Read more
Location was amazing Hotel was clean and tidy, staff were great
Some of the rooms are slightly noisy
Lovely location and view - great staff
Would be good to have an armchair or two in the room
