All reviews
Location of the hotel was great. The Sungold restaurant was also very good, food was fantastic. Rooms were modern and the gym was very handy also. The rooftop pool and bar were a great addition during the day also. The staff also provided a bottle of prosecco to celebrate a milestone which was a great touch.
Our room wasn’t cleaned twice during our 3 day stay, despite being out virtually all day. We had to call reception to arrange for it to be cleaned but then had to vacate the room again when we wanted to shower and get ready for the evening. The rooftop becomes a night club on weekends and the elevators become rammed. On a few occasions we were unable to fit in the lift to get down to the lobby so ...Read more
The location and the view from the rooftop
The cleanliness was lacking. Security was lacking as anyone can access the rooftop and from there the lifts to all rooms. The pool furniture was old and stained. There were plastic bottles floating in the pool. The room doors had issues with locking and one could easily leave a room assuming it was locked while it was indeed open. Access to rooftop, pool and bar could be more exclusive and the fac...Read more
The staff was the absolute best. Very helpful and courteous. We were there for our sons engagement party in the water tower and they did an awesome job handling the event
The elevators are tough. A lot of activity at the pool results in long wait times but I think the staff is doing everything possible to keep it orderly and moving
I loved the location of Arlo, and the fact that it has a rooftop pool and a very nice bar. The location is everything for me, and via Arlo I could walk to all the places I wanted to go to within Brooklyn and Willie
When I arrived, it was during a busy weekend, and I was surprised by the number of people at the hotel. There was a rooftop party and a long line of people waiting to get in. I would have joined but was too tired after a long flight, so didn't really enjoy all the noise that lasted till 3 am and I was on the top floor so closer to the party
Good location
The blinds in the room didn’t work, was loud. Not worth the money
Very clean and nice bathroom.
Staff were a bit unhelpful at points and room is quite small so less good value for money.
Great location, modern interior, friendly staff, views of the city
The furniture felt old and worn. The bathroom door came off the rails very quickly and didn’t close properly (lacking privacy) and the bed was slightly sunken. Loud music from the parties below on a Friday and Saturday night made it tricky to sleep at times (had to use earbuds)
Location was fantastic. Amenities were great as well. Staff was super helpful and friendly.
Very slow elevators, which became a bit of an issue in the evening due to the popularity of the rooftop club and water tower bar.
Absolutely everything!
Nothing
