The Whitby Hotel
5 stars
9.5
Wonderful
(363)
5 stars
Updating price...

The Whitby Hotel

5 stars
18 West 56th Street, New York, NY 10019
9.5
Wonderful
363 reviews
Updating price...

Overview

Rating
Luxury hotel with a 24-hour fitness center and a 24-hour front desk Along with a 24-hour fitness center, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, 24-hour rExpedia Group
Luxury hotel with a 24-hour fitness center and a 24-hour front desk Along with a 24-hour fitness center, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, 24-hour room service, and conference space. The Whitby Hotel offers 86 air-conditioned accommodations with MP3 docking stations and DVD players. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, designer toiletries, and complimentary toiletries. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include minibars and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Recreational amenities at the hotel include a 24-hour fitness center.Expedia Group
Rating
9.5
Wonderful
Based on 363 verified guest reviews

Available rates

Mon 5/19
Tue 5/20

The neighborhood - Midtown

18 West 56th Street, New York, NY 10019

What's nearby

  • Sandra Gering Inc1 min walk
  • 712 5th Avenue1 min walk
  • Trump Tower2 min walk
  • Tiffany & Co.2 min walk
  • Midtown Center3 min walk
  • Bliss 574 min walk
  • Ana Tzarev Gallery1 min walk
  • Osaka 561 min walk
  • Coca Cola Fifth Avenue2 min walk
  • Edwynn Houk Gallery3 min walk
  • LOVE Sculpture3 min walk
  • Wildenstein & Company Building4 min walk

Reviews

9.5
Wonderful
363 verified ratings
Wonderful
317
Very good
24
Good
11
Okay
5
Fair
4
Mediocre
2
Poor
0

Summary of reviews

Guests say
Guests appreciate the hotel's great location and cleanliness, with many praising the intimate decor and comfortable rooms. However, there are consistent complaints about the service, including issues with breakfast and staff friendliness.
AI-Generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Service3 out of 10
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All reviews

10
Wonderful
Delia, May 2025
Pros (+) I only had room service for breakfast and I enjoyed it
10
Wonderful
Shauntel, May 2025
Pros (+) Great location, clean, pleasant and courteous staff, awesome food and drinks! Will definitely stay with this family of hotels going forward.
5.0
Fair
Robert, Apr 2025
Pros (+) The hotel has a high concept interior design - it's like walking into a Wes Anderson film. But I don't like Wes Anderson movies. Great attention to design details in the restaurant and main floor lobby. High quality fabrics used on the dining room chairs. Great subway access just one-half block away allows a two-stop arrival in the theater district.
Cons (-) Housekeeping was a total bust. They twice cleaned the room but neglected to refill the coffee maker with fresh capsules or take away the used ones. They also left our dirty coffee cups sitting on the credenza. And one night, after turndown service, there were long black hairs in one of the bathroom sinks - a total ick moment. The total paid for a four night stay was $6,000. That money would be bet...
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10
Wonderful
Vanda, Mar 2025
Pros (+) Everything - the style, the location, the kindness of the staff…
10
Wonderful
Harry, Mar 2025
Pros (+) Intimate feeland decor
10
Wonderful
Daniel, Jan 2025
Pros (+) The art decor, the location and the friendly staff who was there to help with everything and even very good recommendations.
Cons (-) The big rooms, lovely bathroom, comfy bed and the very beautiful bar area.
10
Wonderful
Jillian, Jan 2025
Pros (+) the decor, location and the people
Cons (-) loved everything
10
Wonderful
Tamsin, Dec 2024
Pros (+) Design, the Welcome and location
Cons (-) Nothing
6.0
Okay
Johanna, Dec 2024
Pros (+) Pretty and clean room
Cons (-) The water went out for 12 hours and we were not told or given any compensation. We were served balsamic vinegar instead of iced coffee, the restaurants didn’t have any expresso drinks with steam or iced matcha latte, the hot water went to our room for tea was Luke warm. The restaurant wait staff wasn’t good
10
Wonderful
Alexander, Nov 2024
Pros (+) Everything
Cons (-) Nothing not to like

Amenities

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.