The Westin Yokohama
5 stars
8.9
Very good
(183)
5 stars
Updating price...

The Westin Yokohama

5 stars
4-2-8 Minatomirai, Nishi Ku, Yokohama 220-0012
8.9
Very good
183 reviews
Updating price...

Overview

The Westin Yokohama is the city’s newest premium lifestyle wellness hotel, 25 minutes' drive from Tokyo International Airport (Haneda). Its Minato Mirai 21 Central Business District location places it conveniently amongst Yokohama’s main attractions …Marriott
The Westin Yokohama is the city’s newest premium lifestyle wellness hotel, 25 minutes' drive from Tokyo International Airport (Haneda). Its Minato Mirai 21 Central Business District location places it conveniently amongst Yokohama’s main attractions and historic port. Reinvigorate through restful slumber on a Heavenly Bed, relaxation-promoting amenities, nourishing cuisine from our Eat Well Menu, and signature wellness programs at Heavenly Spa By Westin and WestinWORKOUT Fitness Studio. Our 373 spacious rooms and suites provide a reposeful retreat, with Club Lounge access and Mount Fuji views from select rooms. Savor wholesome cuisine at our four distinctive restaurants and bars, including hearty wood-fired dishes at our signature restaurant, Iron Bay. For memorable meetings, weddings, and social events, book one or more of our 13 versatile function rooms, which can accommodate up to 530 guests.Marriott
8.9
Very good rating
Based on 183 verified guest reviews

Available rates

Sat 6/14
Sun 6/15

The neighborhood - Nishi Ward

4-2-8 Minatomirai, Nishi Ku, Yokohama 220-0012

What's nearby

  • Anpanman Museum3 min walk
  • Mitsubishi Minatomirai Industrial Museum5 min walk
  • Minato Mirai 216 min walk
  • Minatomirai Metro Station7 min walk
  • Takashimacho Metro Station8 min walk
  • Colette Mare8 min walk
  • Yokohama Museum of Art4 min walk
  • Mark Is Minato Mirai6 min walk
  • Shin-Takashima Metro Station7 min walk
  • Minato Mirai7 min walk
  • Landmark Tower8 min walk
  • Nissan Global Headquarters Gallery9 min walk

Reviews

8.9
Very good
183 verified ratings
Wonderful
122
Very good
32
Good
10
Okay
3
Fair
6
Mediocre
6
Poor
4

Summary of reviews

Guests say
Guests appreciated the great breakfast options and the cleanliness of the facilities. However, there were significant complaints about the service quality, with many feeling that staff training was lacking. Overall, the hotel offers a comfortable stay but needs to enhance its service to match the quality of its amenities.
AI-Generated from customer reviews
Breakfast9 out of 10
Cleanliness8.5 out of 10
Service3.5 out of 10
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Score by provider

All reviews

5.0
Fair
Zareen, Jun 2025
Pros (+) Nice big room. Modern.
Cons (-) Breakfast was a shambles! Not enough staff, food, or tables! Duvets too thick/warm, no alternatives. Not good enough for a five star hotel!
6.0
Okay
Michael, Mar 2025
Pros (+) Room was very nice, especially bed and bathroom
Cons (-) they charge 3000 yen per person per day for the pool (it is not even a huge pool!), even after spending a fortune on the room, riddiculous
10
Wonderful
Ragu, Mar 2025
Pros (+) Overall nice and clean rooms, breakfast was good and good customer service
10
Wonderful
Didem, Feb 2025
Pros (+) Friendly, clean, great breakfast, big rooms, comfortable beds, great bar with views of Mt Fuji
Cons (-) They cater to westerners palette and quite pricey compared to Yokohama/Tokyo
8.0
Very good
Hanna, Jan 2025
Pros (+) The breakfast and room service were great.
10
Wonderful
Michael, Jan 2025
Pros (+) Beautiful hotel with excellent service. The breakfast was wonderful, the rooms are amazing!!
9.0
Wonderful
Tayler, Dec 2024
Pros (+) Breakfast was one of the best I've had a hotel!
10
Wonderful
Vinh, Nov 2024
Pros (+) There's absolutely nothing to dislike about The Westin Yokohama. The staff are phenomenal. The included breakfast is delectable, and the dinner at any of the restaurants is artful and savory. My room is spacious with everything I would need and has an amazing view of the city and port. Aya Enomoto, who performed my deep tissue massage and facial, is a master of her craft. I have had many massages ...
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10
Wonderful
Sara, Nov 2024
Pros (+) Everything in this hotel, from the room, bathroom service, cleanliness, very appropriate behavior of the staff, everything was excellent and excellent
Cons (-) What I don't like is having to leave the hotel
10
Wonderful
Gibson, Oct 2024
Pros (+) Great view! Great location and comfortable room! Loved it!

Amenities

  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business center

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.