The Watson Premium Halong Hotel
5 stars
9.1
Wonderful
(959)
5 stars
Updating price...

The Watson Premium Halong Hotel

5 stars
Lô 9 Đường Hoàng Quốc Việt, Khu du Lịch và đô Thị Mới Hùng Thắng, Phường Bãi Cháy, Ha Long
9.1
Wonderful
959 reviews
Updating price...

Overview

Luxury Ha Long hotel in Bai Chay with a full-service spa Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a fre…Expedia Group
Luxury Ha Long hotel in Bai Chay with a full-service spa Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free manager's reception. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a snack bar/deli. THE WATSON PREMIUM HALONG HOTEL offers 250 air-conditioned accommodations with fireplaces and minibars. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. Televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Recreational amenities at the hotel include an outdoor pool, a steam room, and a 24-hour fitness center.Expedia Group
9.1
Wonderful rating
Based on 959 verified guest reviews

Available rates

Thu 5/22
Fri 5/23

The neighborhood - Bai Chay

Lô 9 Đường Hoàng Quốc Việt, Khu du Lịch và đô Thị Mới Hùng Thắng, Phường Bãi Cháy, Ha Long

Reviews

9.1
Wonderful
959 verified ratings
Wonderful
731
Very good
124
Good
48
Okay
28
Fair
17
Mediocre
6
Poor
5

Summary of reviews

Guests say
Guests have reported significant issues with service and cleanliness at the hotel, with many mentioning poor staff attitudes and noise disturbances. While the location and some amenities like the rooftop pool received praise, the overall experience was marred by negative aspects, particularly in service quality and breakfast offerings.
AI-Generated from customer reviews
Location8 out of 10
Room Size7.5 out of 10
Cleanliness2 out of 10
Breakfast2 out of 10
Noise Level1.5 out of 10
Service1 out of 10
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Score by provider

All reviews

10
Wonderful
Peter, May 2025
Pros (+) Excellent overall
8.0
Very good
Ly, May 2025
Pros (+) Location close to all the attractions.
Cons (-) Parking.
10
Wonderful
Melanie, May 2025
Pros (+) Great hotel. Very professional and friendly staff. The room was enormous and spotless. The breakfast was great - many options. We would definitely stay here again!
9.0
Wonderful
Stephen, May 2025
Pros (+) The hotel was extremely clean, decor was modern with a friendly theme. Our room was spacious, bed very comfortable and bathroom well equipped.
Cons (-) Nothing
10
Wonderful
Natalie, Apr 2025
Pros (+) Felt very pampered by the staff. Breakfast was excellent and enjoyed relaxing by the pool.
10
Wonderful
Emmanuelle, Apr 2025
Pros (+) Beautiful and new hotel. Spacious rooms, very clean and modern. The pool is great located on the 25th floor. Breakfast buffet was excellent
Cons (-) A bit far from the center. Perfect for a night before or after the cruise on ha long bay
8.0
Very good
Sarah, Apr 2025
Pros (+) Clean hotel nice views
Cons (-) Nice room but no shower only tub with handheld wand. Inconvenient to shower but doable
10
Wonderful
Michal, Apr 2025
Pros (+) Everything really, but nice room with great view+ balcony, and rooftop swimming pool+skybar on 25th floor were the selling points for us.
Cons (-) Nothing
9.0
Wonderful
Amanda, Apr 2025
Pros (+) Really good room and nice view. Pool is excellent and the restaurant, while pricy, was actually really good. Great food options nearby, really appreciated that they let us leave our stuff when we took a cruise overnight. Front desk staff were awesome.
Cons (-) The staff were all so nice, especially at the front desk. I had a bit of an issue with the pool guy though. He seemed fine to other people but just seemed really odd about the presence of my kids. I have an 8 and 10 year old and I have to say, on this occasion, they were exhausted from travelling and were being really nice and well behaved. At one point they got in the pool and just wanted to swim...
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10
Wonderful
Aleksandr, Apr 2025
Pros (+) Great hotel. Very clean.
Cons (-) Nothing

Amenities

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Free parking
  • Business center
  • Wi-Fi available in all areas

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.