The Waterside Hotel
4 stars
8.8
Very good
(1574)
4 stars
Updating price...

The Waterside Hotel

4 stars
Ardrossan Road, West Kilbride, KA23 9NG
8.8
Very good
1574 reviews
Updating price...

Overview

Rating
Beachfront hotel for sun and fun This smoke-free hotel features a restaurant, a bar/lounge, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a garden, and a banquet hall are onsite. The Waterside Hotel offers 23 accom…Expedia Group
Beachfront hotel for sun and fun This smoke-free hotel features a restaurant, a bar/lounge, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a garden, and a banquet hall are onsite. The Waterside Hotel offers 23 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions are featured in guestrooms. This West Kilbride hotel provides complimentary wireless Internet access. Housekeeping is provided daily. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
8.8
Very good
Based on 1574 verified guest reviews

Available rates

Mon 5/19
Tue 5/20

The neighborhood

Ardrossan Road, West Kilbride, KA23 9NG

Reviews

8.8
Very good
1574 verified ratings
Wonderful
1082
Very good
248
Good
121
Okay
46
Fair
32
Mediocre
23
Poor
22

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location and stunning views, along with the cleanliness of the rooms. However, there were notable complaints regarding the service, particularly during meals, with some guests feeling unwelcome or experiencing slow service. Overall, the hotel offers a pleasant stay but could enhance its service quality.
AI-Generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Service2.5 out of 10
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Score by provider

All reviews

10
Wonderful
Trevor, May 2025
Pros (+) Everything! From the staff, facilities, food and the room with a magnificent view. Couldn’t have asked for better
Cons (-) Nothing
10
Wonderful
Ellen, May 2025
Pros (+) Beautifully positioned sea view room. Staff lovely. Breakfast good value. Room was gorgeous with double opening doors on a very hot night.
9.0
Wonderful
Alistair, May 2025
Pros (+) We loved the hotel especially the sea view room we had requested. The rooms are very spacious with excellent facilities - tea/coffee/biscuits and also lovely toiletries. The staff were extremely helpful and friendly. The breakfast had a great choice with something to suit everyone.
Cons (-) Unfortunately our room was at the front and we found it very noisy with the road traffic, however all in all it did not detract from a lovely overnight stay.
4.0
Mediocre
David, May 2025
Pros (+) Good breakfast and sea views however these included an active building site
Cons (-) Not dog friendly despite claims, high daily cost for dog and welcome treats etc. not provided as stated in the welcome pamphlet. When questioned we were told they had ran out but this persisted for three days. Very poor treatment compared to the competition. Room not cleaned bins not emptied tea/coffee/biscuits not replaced, glasses and cups not washed. When we complained we were told he would spe...
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10
Wonderful
Ronnie, May 2025
Pros (+) Room was beautiful and had a great view of the beach. The weather was glorious which was an added bonus.
Cons (-) Nothing
7.0
Good
Simon, May 2025
Pros (+) Location to the beach
Cons (-) Food was very overpriced and poor beer selection
7.0
Good
Tracy, May 2025
Pros (+) Rooms are lovely location is great
Cons (-) Disappointed with how staff dealt with matter of glass found in dog bowl in the actual room no one could explain why
9.0
Wonderful
Collette, May 2025
Pros (+) Loved the huge room with a lovely sea view Great beach location
Cons (-) Was cold in the main areas
10
Wonderful
Carolyn, May 2025
Pros (+) Everything
Cons (-) Nothing
8.0
Very good
Stuart, May 2025
Pros (+) Lovely hot breakfast. Nice big room with very comfortable bed.
Cons (-) Only the weather!

Amenities

  • Private beach
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking
  • Flat-screen TV
  • TV
  • Free toiletries

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 11:00 am
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.