All reviews
There are hotels that you just know that you’ll return to, and the St Regis in Mexico City is one of them. It’s an oasis of peace in the middle bustling city! From the exceptional staff to the exquisite rooms, and the attention to details - it is everything you could ask for and more! The breakfast is amazing, and its restaurants and bars offer something for everyone. The staff is wonderful, and d...Read more
Great staff and locate
Tv did not work and was not repair during our stay
Everything and especially the staff
The service was impeccable as expected with the St. Regis brand. The attention to detail and hospitality was top tier and the best you’ll find in Mexico City. The facilities were amazing and we felt extremely comfortable the entire time. We did not want to leave!
Location was in the center of all things wanted to experience, view from room was great.
For $1000 a night I would have expected something free for the customer, their was no appreciation shown just 2 free glasses of wine. No free breakfast, no complimentary tickets for a local show. Nothing every service at this hotel had a huge price attached to it. 24 hour butler service was available but$$$$$$. Beautiful robes and slippers were laid out everyday for our use at the property. I was ...Read more
This hotel did not disappoint. Luxurious, safe, great facility, and in a quiet yet central part of the city. Both in-room dining and the hotel restaurant are really good. The butler service was excellent.
I loved my suite however I felt like it could use some updating and refurbishing especially when it comes to the carpets and sofas. I felt like some parts of my room were very worn-out. Also, the lobby is on the smaller side and is not very inviting nor does not have a lot of seating options.
staff were extremely courteous and helpful. Property is in a prime location to facilitate easy transit around the different neighborhoods of CDMX.
Spa is very bad maintain to be a 5 star hotel
spa
Excellent location and hotel. I will return again in the future on my next trip to Mexico City.
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