All reviews
The staff are amazing. We were non Spanish speakers and they were exceptional to communicate with. Our luggage was delayed, they went above and beyond to help us out.
Nothing
Spacious room. Staff were incredibly friendly and helped whenever needed. Breakfast option was great. Location brilliant.
Nothing to note.
Perfect location. Really lovely hotel
Nothing
Old fashioned style
Lift maintenance and (winter season?) closure of lobby bar
All of the staff are so lovely and friendly. Always happy to help with questions as well. The hotel is located in such a great interesting and lively area. It was so great to walk out the door and have so many fantastic choices of restaurants. The Hotel restaurant is hard to beat with the most amazing view! The Pisco Sours became a daily treat! We stayed for 10 lovely days and recommend a deluxe r...
It’s really beautiful and very well kept up. Very sedate and classy. I had a balcony room and it was just lovely, very spacious. The staff are really what make the place. I’m not sure I have ever stayed anywhere where the people are so kind and helpful and knowledgeable and just incredibly nice. It really made my stay special.
Nothing.
AMAZING breakfast and staff, thebathroom and tub were so comfortable and Gonzalo and the front desk was so kind and helpful.
The room furniture design its maybe too old fashioned
Nice design and we had a big room that was great for us. We enjoyed the gym and the sauna.
Beautiful, clean and relaxing
The hotel has a great location in Lastarria and a very fine restaurant on the room top as well as comfortable and well appointed rooms, but what males it special are the staff, especially the front desk and concierge staff. This is what staying in a top class hotel should be like. All of the staff were excellent and really made our trip to Santiago exceptional. This was our second stay and I can’t...Read more