All reviews
Location. Architectural style.
The staff members were extremely rude and unprofessional. The breakfast quality (and choice) was horrendous.
Clean, staff
No activity or night life
Great location, and compared to Grace Bay where there were lots of construction work, Long Bay was quiet and beautiful. We were choosing between Ritz Carlton and The Shore Club and we were very happy that we chose The Shore. It has character and much more Caribbean feel than many of the other resorts including Ritz which felt like any beach resort in any location.
The service is slow, but you just have to get used to it since many places are the same. Irritating though that you have to remind of things several times.
After a long journey we arrived at the hotel and presented the MB Way card with which we had already paid for the room through booking and from which the money had already left our account. They asked us for the card to pay the deposit and as it was an MB Way card the problems started as they did not accept our payment (already charged) claiming that these cards are fraud! I asked to call the mana...Read more
Breakfast was fine and convenient
breakfast was good, not amazing the staff was so friendly and helpful the decor and gardens were beautiful
the entrance to the water at the beach was rocky the hotel doesn't have restaurants close by, other than in the hotel itself
Incredibly beautiful property and the staff were fantastic! What a great experience!
Would like to see breakfast run a little later, maybe till 11 or 11:30. That's just a personal preference and not a negative reflection on the property or staff.