All reviews
The clean room, facilities, and staff, the proximity to the nature and beach. The pathways to the beach and nature walks.
The water bottles tasted funny, not high quality as the hotel requires.
Room was very spacious and elegant, lovely balcony with view on ocean and pool. Location is convenient to visit the south part of the island.
Too much of a resort vibe. Restaurant buffet applies different prices for lunch and dinner, yet it remains buffet with not so dissimilar offer.
Nice hotel , heated pools and sun beds with the heating. Beautiful nature.
Has amazing facilities for families: The kids club has varieties of toys, there are also kids activities on certain hours, heated pools and spa indoor and outdoor, also have shallow kids pool. Love the evening live music entertainment by the pool which makes the vibe very lively at night. There's an animal feeding slot every morning too (birds & bunnies). You can also do glamping in this hotel. Th...
Room is pretty tired and a change of new carpet and wallpapers could do so much to this beautiful hotel. We also found a little spider and the web on the reading light on the table in our room. The resort is located in a quiet area in Jongno. Good to enjoy time in the resort and the local area only, a bit far from everywhere else except for Hello Kitty Island and Teddy Bear Museum for kids.Read more
The Shilla is giving old school resort vibes which is nice in a world where modernity reigns. The facilities were great and varied, but some of them you can only use if you elect to pay (ie. the sauna is talked about a lot but costs 20,000 won per visit). I think for the price of the hotel, these things should be included.
Firstly, the incidental charge is ridiculously high - The Shilla charges you x1.5 the cost of your stay, which for a 3 night stay for me, the charge held was almost $2000AUD!! I understand a few hundred dollars to cover mini bar items/stolen towels or robes but I can tell you now, nothing in my room cost $2000AUD to cover! I was informed that like all incidental charges, it is released about 2 wee...Read more
Loved everything except the weather the last few days. It was totally first class!! Highly recommend!!