All reviews
I checked in late at night and the night.Staff were super nice and friendly when I woke up at 5 in the morning to leave the morning staff at 5 with super.Rude, the lady that cooked breakfast.She was worse.I don't recommend it nobody because of the morning staff
Fire in the morning staff especially the lady that was supposed to cook breakfast
They didn't have a shuttle and we had to get a ride with crazy Middle Eastern immigrant trying to rip off on Fair (meter running)while driving crazy to the hotel. Didn't scare us we off-road you he could put all the date power in the motor wouldn't phases us! The good thing is they reimburse rides from the airport with no shuttle and pay you on the spot.
I like the shuttle bus however I suggest sending the shuttle location information at the airport upon reservation because it was not easy to find the location. The staff . I would like to thank EMILDA for her assistance. Every time we asked for a ride, she ensured someone is there on time for us and also for the return.
Nothing within walking distance . The room was a bit dusty
The food in the restaurant is good, although it seems overpriced. The layout of the room was good and the shower was very good. Beds were quite good as well.
We were not able to use the Shuttle service. It was not running when we left the hotel due to a driver being off. This is the second stay where that was an issue. Also, better information on your website as to the availability of the shuttle service, terminal availability for pickup and times running, would be helpful.
The location was super convenient for getting my son to the airport for his flight and we liked the availability of restaurants & proximity of Dave & Buster’s.
The view from the room wasn’t stellar (we were also only on the 2nd floor).
Every was so great, made us feel like VIPs from the second we walked in until we left
Convenient location near O'Hare and restaurant options. Despite busy location, room was very quiet and comfortable.
Pricey for a nice room near O'Hare in the middle of winter.
The bed and pillows in this hotel were phenomenal. Exactly what we needed after 17 hours of travel. We also enjoyed the restaurant on site.
The room, particularly the bathroom, was not the cleanest. It is a bit frustrating that you also have to pay for parking.
Shuttle was great. Driver helpful. Meal was surprisingly good.
N/A. Decent airport hotel
