The Ritz London
5 stars
9.5
Wonderful
(1353)
5 stars
Updating price...

The Ritz London

5 stars
150 Piccadilly, London, W1J 9BR
9.5
Wonderful
1353 reviews
Updating price...

Overview

Rating
Luxury hotel with a fitness center and a 24-hour front desk A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking, and coffee/tea in a commo…Expedia Group
Luxury hotel with a fitness center and a 24-hour front desk A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking, and coffee/tea in a common area. The Ritz London offers 136 accommodations with DVD players and minibars. 40-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include a fitness center.Expedia Group
Rating
9.5
Wonderful
Based on 1353 verified guest reviews

Available rates

Tue 5/20
Wed 5/21

The neighborhood - Mayfair

150 Piccadilly, London, W1J 9BR

What's nearby

  • Piccadilly1 min walk
  • 50 St James2 min walk
  • Charlie Berkeley Street2 min walk
  • Royal Academy of Arts3 min walk
  • Justerini & Brooks3 min walk
  • Spencer House4 min walk
  • Green Park Tube Station1 min walk
  • Burlington Arcade2 min walk
  • Snap Galleries London3 min walk
  • Royal Society Of Chemistry3 min walk
  • Picadilly Arcade4 min walk
  • Palm Beach Casino4 min walk

Reviews

9.5
Wonderful
1353 verified ratings
Wonderful
1056
Very good
111
Good
79
Okay
41
Fair
43
Mediocre
9
Poor
14

Summary of reviews

Guests say
Guests generally appreciated the hotel's cleanliness and location, highlighting the friendly atmosphere and beautiful decor. However, many reviews pointed out issues with the service, describing staff as unhelpful and slow, which detracted from their overall experience.
AI-Generated from customer reviews
Cleanliness9.5 out of 10
Location9 out of 10
Service1 out of 10
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Score by provider

All reviews

10
Wonderful
Michael, May 2025
Pros (+) Everything
10
Wonderful
Carl, May 2025
Pros (+) Everything
Cons (-) Nothing
10
Wonderful
Gray, May 2025
Pros (+) Everything. The hotel, staff, food and facilities were excellent.
Cons (-) Nothing. We couldn't fault it.
10
Wonderful
Oriel, May 2025
Pros (+) I don't usually write reviews but there's London before the Ritz and there's London after the Ritz. I felt like a princess as if I were in a dream. I came here after the stunning afternoon tea I had two years ago and it's the best thing I did for myself. Don't miss out on breakfast. And thanks to the most amazing hotel staff in all of London.
10
Wonderful
Rebecca, Apr 2025
Pros (+) Service was excellent Beds were extremely comfortable & room was spacious
9.0
Wonderful
Ian, Apr 2025
Pros (+) Opulence and comfort
Cons (-) Attempt to add on extras to the bill
9.0
Wonderful
Diana, Apr 2025
Pros (+) The staff was very friendly
Cons (-) The key we kept having to Charge it everytime we got to the room we would have to go downstairs
10
Wonderful
Yolanda, Apr 2025
Pros (+) From the moment we arrived, I felt genuinely cared for. The staff at Hits London Hotel are absolutely lovely—always welcoming and ready to help with a smile. The bar team stood out with their great sense of humor and contagious energy; they were always smiling and made our evenings even more enjoyable. The reception team was incredibly kind to me, especially when I lost my phone. They were so unde...
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10
Wonderful
Mark, Apr 2025
Pros (+) The staff best concierge team in London.Great location and general amptmoshere
9.0
Wonderful
Dawn, Apr 2025
Pros (+) Just love it It's like going back in time. I would love tea making facility in the room, that's the only negative.

Amenities

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee shop
  • Valet parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • Cable or satellite TV

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.