The Ritz-Carlton Toronto
5 stars
9.0
Wonderful
(390)
5 stars
Updating price...

The Ritz-Carlton Toronto

5 stars
181 Wellington Street West, Toronto, ON M5V 3G7
9.0
Wonderful
390 reviews
Updating price...

Overview

At The Ritz-Carlton, Toronto, you will discover what it means when a luxury hotel enlivens all five senses. We invite you to find a total sensory experience that awaits you in our Forbes Five Star Hotel. From the moment you arrive at our luxury hotel…Marriott
At The Ritz-Carlton, Toronto, you will discover what it means when a luxury hotel enlivens all five senses. We invite you to find a total sensory experience that awaits you in our Forbes Five Star Hotel. From the moment you arrive at our luxury hotel in downtown Toronto, you will begin to explore the city’s cosmopolitan culture through taste, touch, sight, smell, and sound. The hotel is close to the Rogers Centre, home of the Toronto Blue Jays, Scotiabank Arena, and the center of the Toronto International Film Festival (TIFF).Marriott
9.0
Wonderful rating
Based on 390 verified guest reviews

Available rates

Wed 8/6
Thu 8/7

The neighborhood - Downtown

181 Wellington Street West, Toronto, ON M5V 3G7

What's nearby

  • CBC Museum2 min walk
  • Glenn Gould Studio3 min walk
  • Princess of Wales Theatre4 min walk
  • TIFF Bell Lightbox4 min walk
  • Royal Alexandra Theatre5 min walk
  • Metro Toronto Convention Centre7 min walk
  • Canadian Broadcasting Centre2 min walk
  • Roy Thomson Hall4 min walk
  • Bay of Spirits Gallery4 min walk
  • Second City5 min walk
  • Toronto Dominion Gallery of Inuit Art6 min walk
  • Toronto-Dominion Centre7 min walk

Reviews

9.0
Wonderful
390 verified ratings
Wonderful
301
Very good
40
Good
28
Okay
4
Fair
5
Mediocre
3
Poor
10

Summary of reviews

Guests say
Guests consistently praised the hotel's great location and exceptional service, highlighting the cleanliness and comfort of the rooms. Many appreciated the luxurious atmosphere and the friendly staff, making their stay enjoyable. However, some guests noted issues with room maintenance and the need for improvements in certain areas.
AI-Generated from customer reviews
Service9.5 out of 10
Location9 out of 10
Bed Comfort9 out of 10
Cleanliness8.5 out of 10
Value for Price8.5 out of 10
Room Size8 out of 10
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Score by provider

All reviews

9.0
Wonderful
Janna, Jul 2025
Pros (+) The view is amazing and we received an upgrade to a higher floor. The service is excellent. The room is clean and they have everything you would need in the room. Great hotel
10
Wonderful
Charlote, Jul 2025
Pros (+) I love everything about property from location, staff, food and safety as a solo traveler.
Cons (-) N/a
10
Wonderful
Sarah, Jun 2025
Pros (+) The hotel is very luxurious. It was quiet and very clean, and the bed was extremely comfortable. The entire hotel smells wonderful, like a spa. The pool was very nice, too. Every staff person we engaged with was incredibly polite, eager to help, and friendly.
Cons (-) I wish the toilet room in the bathroom had a vent in it. It would also be nice to be able to switch back and forth from the overhead shower head to the handheld shower head, but once you switch it cannot be switched back without turning off the shower.
8.0
Very good
Glenn, Jun 2025
Pros (+) location, staff interaction, comfort of rooms, restaurant, room service all excellent
Cons (-) I strongly object to Ritz policy concerning Marriott Elite members. No access to guest lounge unless you pay $350 for 1 person.
9.0
Wonderful
Panagiotis, Jun 2025
Pros (+) Beautiful property. Loved the restaurants and cafe in the hotel as well. My room looked beautiful. Very clean and relaxing and the view from the 15th floor was really nice. Hotel staff were very helpful as well.
Cons (-) The property was great but the area it’s located in financial district is a ghost town on the weekend. Good thing there are restaurants and bars two to three blocks away
8.0
Very good
Abeed, Jun 2025
Pros (+) I liked the room and hotel overall
Cons (-) Service was poor, very slow, room service and bell man
9.0
Wonderful
Anonymous, Jun 2025
Pros (+) Great location. Excellent staff (we love Olga in the Club Lounge!). In the evening, you can sample delicious maple candies.
Cons (-) The traffic, my god, the traffic! But that’s Toronto.
9.0
Wonderful
Katrina, Jun 2025
Pros (+) The bedroom was huge and lovely comfortable bed
Cons (-) It was very busy with corporate events in the bar ever afternoon/
10
Wonderful
David, May 2025
Cons (-) The bedding was too hot and heavy
9.0
Wonderful
Annefrida, May 2025
Pros (+) everything

Amenities

  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop

Things to keep in mind

Check-in: From 4:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.