All reviews
Amazing property in one of a kind location.
It was perfect. There was nothing not to like.
The beds were so comfortable. We loved the option to add in club level food and drink + great location!
We had an issue with a leaking noise behind our bed. It came to fix it, but it was kind of a bummer that this happened on our first night.
Location, rooms, facilities, beach, adults pool and spa area (although needs to be much larger). Options for food and self laundry facilities were great.
A couple of small things - no slippers or robes in the room. No one advised that the parking was 40 dollars a day and we only were aware when we checked out. Prices should also be listed on the initial website page for treatments before you get to the page to book - very expensive.
Location
Food was not great
Love the property itself, it has it all. You can snorkel, surf, hike, see wildlife, attend a luau, golf, ride horses, eat delicious food, get a latte, take professional photos, and more all without leaving! Even rent a tesla on site for the day. They offer transportation, and the staff always went above and beyond to help with anything we needed.
Lovely environment and great facilities.
Booked unsuccessful photographer!
Everything about Turtle Bay was best of the best. We were treated with exceptional care - very impressed with the personal touch of remembering our names & Leo’s birthday.
The food at the hotel bar should be easier to eat. The tables are small, so things easier to manage would be best. I had the lettuce wraps it is was quite messy.
I was impressed with my entire experience. Wonderful staff throughout the resort, beautiful ocean views, great food and beverages. Very clean and accommodating
Pricey but worth it
The bungalow room we stayed in was beautiful and clean and had the most stunning view of the water! The bathroom was great with a huge soaking tub. Staff was friendly and grounds were really lovely to walk around. They had golf cart rides from the bungalows to the main property to cut down on walking if you requested which was amazing!
Just a few misses with requests not getting done such as telling us they would bring ice or our bags up from the bell desk and not following through. We also put out the room service card for breakfast and when the time came and went that we requested the food for we called and they said they didn’t pick it up even though it states to just leave it on the door.
The views are amazing…great inside and outside..great food options
Pool was cold, it is crowded..and far from the airport ($200 cab ride)
