The Ritz-Carlton Jakarta Mega Kuningan
5 stars
9.2
Wonderful
(1111)
5 stars
Updating price...

The Ritz-Carlton Jakarta Mega Kuningan

5 stars
Jl. DR. Ide Anak Agung Gde Agung Kav. E.1.1 No.1, Kawasan Mega Kuningan, Jakarta, Jakarta 12950
9.2
Wonderful
1111 reviews
Updating price...

Overview

Surrounded by multinational corporate offices, embassies, luxury shopping malls and stately residences, The Ritz-Carlton Jakarta, Mega Kuningan offers a prime location within the Kuningan business district. Inspired by the ancient spice trade, the ho…Marriott
Surrounded by multinational corporate offices, embassies, luxury shopping malls and stately residences, The Ritz-Carlton Jakarta, Mega Kuningan offers a prime location within the Kuningan business district. Inspired by the ancient spice trade, the hotel welcomes guests to a luxury retreat, where elegant decor, modern amenities and attentive service create an experience unlike any other in Jakarta. Dining scene highlights Asia Restaurant with its vast array of multinational cuisines as well as Lobo and Juno which had been newly renovated and presents a world cuisine, signature cocktails, scheduled entertainment, and a relaxing alfresco seating. At leisure, get fit at the fully equipped 24 hours Fitness Center, rejuvenate at The Ritz-Carlton Spa, or simply laze about by the outdoor pool. This 5-star hotel also features 23 banqueting spaces with state-of-the-art equipment to support your events.Marriott
9.2
Wonderful rating
Based on 1111 verified guest reviews

Available rates

Sun 8/10
Mon 8/11

The neighborhood - Setiabudi

Jl. DR. Ide Anak Agung Gde Agung Kav. E.1.1 No.1, Kawasan Mega Kuningan, Jakarta, Jakarta 12950

What's nearby

  • Mega Kuningan0.15 mi
  • Mall Ambassador0.33 mi
  • Satria Mandala Museum0.59 mi
  • Kuningan City Mall0.29 mi
  • ITC Kuningan0.36 mi
  • Plaza Festival0.59 mi

Reviews

9.2
Wonderful
1111 verified ratings
Wonderful
796
Very good
136
Good
86
Okay
45
Fair
22
Mediocre
15
Poor
14

Summary of reviews

Guests say
Guests enjoyed the warm atmosphere and friendly staff, especially in the lounge. However, there were significant complaints regarding service quality and room cleanliness, with some guests experiencing noise issues and unsatisfactory room conditions.
AI-Generated from customer reviews
Atmosphere9 out of 10
Service3.5 out of 10
Cleanliness3 out of 10
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All reviews

9.0
Wonderful
Mohammad, Aug 2025
Pros (+) Staff behaviour and outstanding service
Cons (-) Nothing
10
Wonderful
Irmasoffia, Aug 2025
Pros (+) Everything. From the sincerity to the good mannerisms of the staff, safety of the property, cleanliness, professionalism, facilities that I needed were all met and breakfast is good. Keep up the great work and see you again soon!☺️
Cons (-) Nil.
10
Wonderful
Tashi, Aug 2025
Pros (+) Everything very nice
Cons (-) Nothing
10
Wonderful
Shihab, Aug 2025
Pros (+) good
10
Wonderful
Dawid, Jul 2025
Pros (+) This was one of the most amazing hotels we stayed in. My wife had an important birthday and the team prepared decoration in the room and a cake (Daffa, Salma, Claudia - thank you 🙏). The whole staff was most helpful and kind, we don’t have words to describe it. The room was spacious, very comfortable, clean and quiet (very important for us). The breakfast was good, the buffet dinner was really ni...
Cons (-) The only thing, there was a small confusion with the check-out. We paid everything a day earlier, to have a quick morning check-out but somehow the clerk at the front desk in the morning, didn’t see it in the system and we had to look for our confirmation of payment (which we left in the room). Writing this just as an advice not to lose it :)
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10
Wonderful
Simone, Jul 2025
Pros (+) We had a suite which included club lounge. The room was fantastic with a separate lounge area as well as main bedroom ensuite there was a powder room also. This can in super handy for our family of 3. The bathrooms were beautifully fitted out and large. The staff upon check in were very pleasant and extremely lovely and helpful. It is a lovely Hotel and our flight was late in the evening and we we...
Cons (-) Nothing we enjoyed this Hotel very much
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10
Wonderful
Maryam, Jun 2025
Pros (+) We had a wonderful stay at the hotel! The room was immaculately clean, extremely comfortable, and beautifully maintained throughout our visit. All the staff members were incredibly kind, attentive, and professional, which made our experience even more enjoyable. The staff overall were truly brilliant — the real jewel of the place. I’m sure they are guided by a great leader, as the level of service...
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10
Wonderful
Almira, Jun 2025
Pros (+) we got the club lounge access and also can have lunch and dinner there, so we just enjoy our time in the hotel. the room is spacious with 2 queen beds and 1 sofa bed, so for our group, it fits really well. breakfast so many choices and varieties, however the smoke salmon refill is very slow and runs out so fast.
Cons (-) the bed sheets is a bit smelly, seperti bau apek... maybe not changed for quite some time..
10
Wonderful
Nour, Jun 2025
Pros (+) The best stay, best hotel, bet guest relation team not only in indonesia but ever, prior to check in the guest relation team emailed us for any requests, we requested an early check in as we were on a honeymoon and our flight was 12 hours, the guest relation team didn’t only accept the early check in yet they decorated the room, placed our pictures on the window overlooking the beautiful scenery o...
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7.0
Good
Sulaiman, Jun 2025
Pros (+) Location
Cons (-) Old furniture

Amenities

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Valet parking
  • Business center

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.