The Ritz-Carlton Guangzhou
5 stars
9.1
Wonderful
(550)
5 stars
Updating price...

The Ritz-Carlton Guangzhou

5 stars
3 Xing An Road, Pearl River New City, Guangzhou 510623
9.1
Wonderful
550 reviews
Updating price...

Overview

Located in the center of Pearl River New City, The Ritz-Carlton, Guangzhou is a luxury destination in the Southern China hub. Distinctive services and facilities include 350 guest rooms, with the Club Lounge and suites and guest rooms newly renovatedMarriott
Located in the center of Pearl River New City, The Ritz-Carlton, Guangzhou is a luxury destination in the Southern China hub. Distinctive services and facilities include 350 guest rooms, with the Club Lounge and suites and guest rooms newly renovated, as well as five restaurants and lounges, including the signature Cantonese restaurant, Lai Heen, which has retained its Michelin star consecutively since the inaugural Michelin Guide Guangzhou in 2018. An extensive health club and The Ritz-Carlton Spa rejuvenate body and mind, while extensive catering and meeting facilities span over 3,300 square meters, including a large pillarless Grand Ballroom that measures 1,209 square meters. The Residences at The Ritz-Carlton, Guangzhou features 90 luxury serviced apartments of one to four bedrooms in size.Marriott
9.1
Wonderful rating
Based on 550 verified guest reviews

Available rates

Tue 8/5
Wed 8/6

The neighborhood - Tianhe

3 Xing An Road, Pearl River New City, Guangzhou 510623

What's nearby

  • Guangzhou Library0.05 mi
  • Guangdong Museum0.45 mi
  • Flower City Square0.5 mi
  • Canton Tower0.69 mi
  • Guangzhou Opera House0.71 mi
  • Chow Tai Fook Centre0.11 mi
  • Zhujiang New Town0.47 mi
  • Guangzhou International Finance Center0.63 mi
  • R&F Centre0.71 mi

Reviews

9.1
Wonderful
550 verified ratings
Wonderful
385
Very good
66
Good
48
Okay
18
Fair
18
Mediocre
5
Poor
10

Summary of reviews

Guests say
Guests praised the hotel's great location and excellent service, highlighting the cleanliness of the rooms and facilities. However, there were complaints about the breakfast quality and some issues with pricing transparency. Overall, many guests expressed satisfaction with their stay and recommended the hotel for its comfort and convenience.
AI-Generated from customer reviews
Service9.5 out of 10
Cleanliness9 out of 10
Location9 out of 10
Value for Price3.5 out of 10
Breakfast3 out of 10
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Score by provider

All reviews

10
Wonderful
Svetlana, Jul 2025
Pros (+) We had an absolutely amazing stay! Everything was perfect — from the moment we arrived until the moment we left. The view was breathtaking and truly unforgettable. The service was top-notch — warm, attentive, and professional throughout. A special mention goes to the hotel car service with a driver — so convenient and comfortable. We used it several times and really appreciated the ease it added t...
Cons (-) nothing
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10
Wonderful
Samiya, Jul 2025
Pros (+) Exceptional Hospitality and Perfect Location! I had a wonderful stay at this hotel. The location is excellent—close to everything I needed and easy to access. What truly made my experience special was the outstanding hospitality. The staff were incredibly kind and generous throughout my stay. Every day, they offered delicious cookies and egg rolls, which I truly enjoyed. When I mentioned how much ...
Cons (-) None
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8.0
Very good
Charlamow, Jul 2025
Pros (+) The hotel is lovely lush and comfortable. The housekeeping staff and the hospitality staff were amazing especially the housekeepers
Cons (-) The reception staff need further training. Checkin and check out was not up to standard. The staff need to improve their communication skills especially explaining the processes . Also it is extremely rude to be speaking Chinese whilst a customer is present and is trying to understand the process. After all your moto is Ladies and Gentlemen. I would recommend a professional development session and...
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10
Wonderful
Craig, Jul 2025
Pros (+) Wow what a beautiful hotel. Stunning view from our large and comfortable room overlooking the Canton Tower. A short walk from the metro. Outstanding staff and a lovely breakfast. Highly recommend.
8.0
Very good
Khaled, Jun 2025
Pros (+) The location was excellent, and the room was very spacious and comfortable.
Cons (-) The hotel is very old and needs renovation.
10
Wonderful
Conor, Jun 2025
Pros (+) Amazing staff and great location. Recommend the club floor!
6.0
Okay
Camilo, Jun 2025
Pros (+) Is an excellent looking hotel,
Cons (-) They suppose to give me Non smoking room but end up being fully smoking floor. Very unpleasant
10
Wonderful
Nina, Jun 2025
Pros (+) Everything was brilliant! Stuff, service! Amazing!
10
Wonderful
Tsang, Jun 2025
Pros (+) Very clean, up market n vibrant
Cons (-) None
4.0
Mediocre
Daniel, May 2025
Pros (+) Really gone down hill.
Cons (-) Smoking everywhere Cheap tour group. Low level hotel

Amenities

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking
  • Business center

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.