The Ritz-Carlton Berlin
5 stars
9.2
Wonderful
(1867)
5 stars
Updating price...

The Ritz-Carlton Berlin

5 stars
Potsdamer Platz 3, 10785 Berlin
9.2
Wonderful
1867 reviews
Updating price...

Overview

Rating
The Ritz-Carlton, Berlin is located in the heart of the city at Potsdamer Platz, neighboring Berlin’s largest inner city park “Tiergarten” and situated just a 7 minute walk to Brandenburg Gate. This superior 5-star hotel has won multiple awards and oMarriott
The Ritz-Carlton, Berlin is located in the heart of the city at Potsdamer Platz, neighboring Berlin’s largest inner city park “Tiergarten” and situated just a 7 minute walk to Brandenburg Gate. This superior 5-star hotel has won multiple awards and offers a unique setting in an contemporary style and the highest level of outstanding service. Richly designed and residential in feel, the 303 guest rooms and suites combine exquisite Art Deco design with contemporary touches and hand-selected furnishings recapture the essence of Berlin’s glamorous golden era. Guest can savor a variety of culinary experiences: POTS represents the modern German cuisine, while the elegant The Lounge pampers guests with quality teas and its own menu. The Curtain Club is one of the city's top bars and complete the culinary ensemble the luxury hotel has to offer. To relax and unwind, an elegant wellness facility and the exclusive Club Lounge on the 10th floor welcome guests.Marriott
Rating
9.2
Wonderful
Based on 1867 verified guest reviews

Available rates

Fri 5/16
Sat 5/17

The neighborhood - Tiergarten

Potsdamer Platz 3, 10785 Berlin

What's nearby

  • Imaxx1 min walk
  • Leipziger Platz3 min walk
  • Dali - Die Ausstellung am Potsdamer Platz4 min walk
  • Daimler Contemporary4 min walk
  • Filmmuseum Berlin4 min walk
  • Musikinstrumenten-Museum5 min walk
  • Potsdamer Platz3 min walk
  • Panoramapunkt4 min walk
  • Sony Center4 min walk
  • Legoland Discovery Centre4 min walk
  • Cinemaxx5 min walk
  • DDR-Grenzwachturm5 min walk

Reviews

9.2
Wonderful
1867 verified ratings
Wonderful
1291
Very good
227
Good
155
Okay
80
Fair
53
Mediocre
21
Poor
40

Summary of reviews

Guests say
Guests appreciated the hotel's great location and spacious rooms, but many expressed dissatisfaction with the service quality, cleanliness, and some amenities. Issues such as unprofessional staff, slow response times, and cleanliness problems were frequently mentioned. Despite these concerns, some guests enjoyed their stay and highlighted the beautiful interiors and friendly atmosphere.
AI-Generated from customer reviews
Location9 out of 10
Room Size8.5 out of 10
Amenities8 out of 10
Cleanliness2.5 out of 10
Service2 out of 10
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Score by provider

All reviews

7.0
Good
Pawel, May 2025
Pros (+) Breakfast
Cons (-) Extra bed was just not acceptable. You could feel the mattress springs that would wake you up in the middle of the night. Eclectic design. No swimming pool - there is pool but apart from drinking champagne I wonder what else one can do. The information that there is a swimming pool is misleading cos it is not possible to swim in this pool unless you can swim staying in the same place.
10
Wonderful
Ian, Apr 2025
Pros (+) A superb hotel. Staff were attentive to any request and offered great service. Everything was as you’d expect of an institution such as the Ritz Carlton from the greeting at the entrance to the service through the bar and restaurant. The front counter team were superb. Clean as a whistle, and fabulous location.
Cons (-) Absolutely nothing not to like.
10
Wonderful
James, Apr 2025
Pros (+) This is my second time at the Ritz in Berlin and I love everything about it. The bar, the location, the facilities. The staff is so fantastic and professional.
Cons (-) Nothing, everything was great
7.0
Good
James, Apr 2025
Pros (+) Room was well appointed, location is very convenient, and staff was incredibly friendly.
Cons (-) Prices for certain amenities should be reviewed; for example breakfast was 50 euros, but dinner from a 4 course tasting menu was 65 euros. Parking was 10X the cost of parking directly across the street in a secured parking garage..
10
Wonderful
Glenn, Mar 2025
Pros (+) Very comfortable. Great staff. Excellent beds. Spacy rooms.
7.0
Good
Maria, Mar 2025
Pros (+) Location, the hotel is beautiful and the team were nice and kind. Room was nicely arranged and clean.
Cons (-) From arrival to departure, I had to carry my luggage up and down myself. Not a big deal, but it’s just a basic service.
3.0
Poor
Mariana, Mar 2025
Pros (+) The location and the breakfast
Cons (-) • Long queues at check-in and check-out. • Overcrowded facilities. • No water available for showering or bathing. • The swimming pool and sauna were chaotic, with teenagers causing a disturbance. • Compared to the New Year’s Eve party at Maritins this event was a disappointment: no view of the fireworks (I had to return to my apartment to see them), long lines for food, insufficient tables, and a ...
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10
Wonderful
Austin, Feb 2025
Pros (+) The staff were first class.
Cons (-) No milk in room only powdered which isnt very nice in Breakfast Tea.
8.0
Very good
Liban, Feb 2025
Pros (+) Spacious rooms, very clean, friendly/helpful staff, overall great value for my money.
Cons (-) Not much, above par on everything and excellent on others 👍
7.0
Good
Tomasz, Feb 2025
Pros (+) breakfasts friendly and helpful staff attractive price
Cons (-) I expected bigger and better standard of room that was categorized as deluxe Berlin's Ritz impression was more like Mariott standard (lower than I expected) - different than for example Barcelona's Ritz which was really extraordinary experience for me

Amenities

  • Private beach
  • Indoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.