All reviews
Very friendly and helpful staff. Breakfast was tasty, excellent huge bed. Location was descent with everything important within walking or a short train drive away. Good shower, and air conditioning was critical during the warm parts of the day
The orientation of the rooms is a little unorthodox, with a lot of stairs and twists that got us lost on our way to our room a few times. Also a hassle when you need to carry your luggage and the elevator doesn't reach exactly where you need it. But that's just a minor inconvenience
Staff are amazing. Made our stay memorable and comfortable
Location was excellent
Nothing
Location, spa/pool, rooftop bar, excellent customer service.
Location, ambience
The front office staff were very slow with everything . When one of our rooms aircon was not working, took us forever to move to another room
This is one of the best hotels my wife and I have ever stayed in! We love Ritz Carltons and this is a gem. From the first bell man to the night manager at the front desk who was wonderful and upgraded us to a great suite (thanks Jasper!) to every other employee who treated us almost royally (a special shout out to Georgie at the wonderful breakfast), every need was quickly taken care of. We were g...
The people. The staff was amazing.
Location.
Spa facilities and gym need to be improved.
The location, food, and staff
The price