The Plaza Hotel Pioneer Park
4 stars
9.3
Wonderful
(585)
4 stars
Updating price...

The Plaza Hotel Pioneer Park

4 stars
106 West Mills Avenue, El Paso, TX 79901
9.3
Wonderful
585 reviews
Updating price...

Overview

Rating
Experience the architectural landmark that's revitalizing the culture and spirit of El Paso. Standing 17 stories high, The Plaza has shaped the El Paso skyline since it originally opened its doors in the 1930s. The Plaza was one of Conrad Hilton's fiiHotelier/iStay
Experience the architectural landmark that's revitalizing the culture and spirit of El Paso. Standing 17 stories high, The Plaza has shaped the El Paso skyline since it originally opened its doors in the 1930s. The Plaza was one of Conrad Hilton's first and best-performing hotels at its inception, hosting everyone from locals to politicians to Hollywood stars like Elizabeth Taylor. The iconic building re-opened in June of 2020. Today, the four AAA Diamond-rated hotel exudes luxury with dynamic public spaces, a curated Mexican and Texas artwork collection, and 7,600 sq. ft. of meeting and event space. The Plaza proudly features two of El Paso's most coveted dining experiences. mbar Restaurante features wood-fired modern Mexican cuisine and the largest agave spirit collection in North America. La Perla, El Paso's most notable rooftop bar, features classic and spirit-free cocktails, seafood bites, and design nods to Elizabeth Taylor, who lived in the former penthouse. On the lower level, The Plaza offers an expansive fitness studio with two Peloton bikes, one Mirror, Gym Rax modular bays with multilingual virtual classes, two TechnoGym elliptical machines, three TechnoGym treadmills, and free weights. With health and well-being top of mind, we have developed REST ASSURED, a 5-point program designed to ensure guests and staff may be put at ease while on property. Program standards, including advanced cleaning protocols, physical distancing, and transparent communication, are based on guidance from the Centers for Disease Control (CDC), World Health Organization (WHO), and American Hotel and Lodging Association (AHLA). No detail has been left unturned and we thank you for staying with us.iHotelier/iStay
Rating
9.3
Wonderful
Based on 585 verified guest reviews

Available rates

Mon 5/19
Tue 5/20

The neighborhood - Downtown

106 West Mills Avenue, El Paso, TX 79901

What's nearby

  • Anson Mills Building2 min walk
  • El Paso Museum of Art4 min walk
  • Plaza Theater4 min walk
  • Abraham Chavez Theater4 min walk
  • El Paso Museum of History6 min walk
  • El Paso City Hall9 min walk
  • Old Bnai Zion Synagogue3 min walk
  • Plaza Theatre4 min walk
  • Williams Convention Center4 min walk
  • Railroad and Transportation Museum6 min walk
  • El Paso Holocaust Museum & Study Center7 min walk
  • El Paso Amtrak Station12 min walk

Reviews

9.3
Wonderful
585 verified ratings
Wonderful
425
Very good
63
Good
31
Okay
19
Fair
16
Mediocre
11
Poor
20

Summary of reviews

Guests say
Guests appreciated the hotel's location and amenities, highlighting the beautiful design and historic features. However, many reviews pointed out issues with cleanliness, service, and value for price, particularly regarding parking fees and room conditions. Overall, while some enjoyed their stay, others faced significant challenges that affected their experience.
AI-Generated from customer reviews
Location9 out of 10
Amenities8.5 out of 10
Cleanliness2.5 out of 10
Service2.5 out of 10
Value for Price2 out of 10
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All reviews

8.0
Very good
Rees, May 2025
Pros (+) Beautiful hotel with large modern rooms in a historic, art deco building. Very comfortable. Beautiful roof top bar.
Cons (-) There was loud music and street noise until 2 AM on a Friday night. The windows don't block the street sounds and celebrations.
8.0
Very good
Alexandra, May 2025
Pros (+) Nice hotel
Cons (-) No pool. Weird light in the bathroom that couldn’t turn off
8.0
Very good
Mike, May 2025
Pros (+) Jut about everything in the hotel was perfect. One of the most beautiful and friendly lobby bars I have ever been to.
Cons (-) The roof top bar is considerably lacking.
10
Wonderful
Linda, Apr 2025
Pros (+) Staff was very helpful the property was absolutely stunning!
Cons (-) Shower was hard to figure out.
5.0
Fair
Reyna, Apr 2025
Pros (+) Definitely disappointed on the housekeeping aspect. Did not get our rooms cleaned for 2 days. Staff were rude with some exceptions.
10
Wonderful
Gaspar, Apr 2025
Pros (+) location
Cons (-) the music and people from below was very loud was asking for a higher floor however i was advised my pricing when i booked the room only allows till 9th floor?????
9.0
Wonderful
Vincenzo, Apr 2025
Pros (+) The property is a Land Mark and it was a very nice place
9.0
Wonderful
Kelsey, Mar 2025
Pros (+) Pretty rooms, beautiful bar, very friendly and helpful staff, great location, comfy beds and pillows.
Cons (-) The room wasn't totally clean. Dirty linens from the previous guest were in a pile on the table, and there were some stains on towels. There was a nightlight in the bathroom that we couldn't figure out how to turn off, and it shined on the bed. We had to close the heavy, hard-to-slide bathroom door (barn door), which made nighttime bathroom use hard and disruptive. Also, the door offered little pr...
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9.0
Wonderful
Natalie, Mar 2025
Pros (+) Loved our stay! We showed up in the middle of a big dust storm and were so relived to be in a beautiful hotel that we’d feel comfortable hanging out in while the dust settled. Very easy to walk anywhere
Cons (-) N/a
7.0
Good
Loretta, Mar 2025
Pros (+) Very clean and comfortable beds . Staff are wonderful. The only problem is the proximity to the bars. So on Friday night music was too loud so we couldn’t sleep

Amenities

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business center
  • Wi-Fi available in all areas
  • Flat-screen TV

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.